STEP 1. Click the Safari icon to access the internet
STEP 2. Go to gethealthyutv.com and log into your account by entering your username and password
STEP 3. Click “Remember Me” to stay logged into your account
STEP 4. Click the share icon at the bottom of the screen to bring up an options menu.
STEP 5. Choose “Add to Home Screen” and confirm by clicking “Add.”
STEP 6. To move your newly created icon, simply hold it down and drag it to the desired position
How do I cancel my subscription?
Hello!
We would be happy to assist you with that. Please reach out here for assistance: https://www.gethealthyutv.com/contact-us/
Sincerely,
Sarah
Get Healthy U TV Video Membership
Trying to put a quick link on my iPhone. No luck.
Hello Linda,
Sorry to hear you’re having difficulty setting up. Can you share with us what’s happening? You can also call or chat for assistance and we’re happy to help! 1-844-278-2050
Sincerely,
Sarah
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Thank you! Adding the app to my iPhone is a great feature! Easy to do!
Thanks for making it so easy I have both Android and Apple both set up now. Much appreciated 😊
There is no option to add to home screen on my iPhone when I get to that step.
Hi Pauletta. You will probably need to scroll down or over through the icons to find that specific option.
If you still can’t locate it, please give our customer service team a call or chat with us.
Thanks
Sarah
Get Healthy U TV Video Membership
Not working – there is no share icon option
Hi Susan. Here is a link that will help you with this. https://www.gethealthyutv.com/post/how-to-set-up-a-ghutv-icon-on-an-iphone/
If you need any other assistance please give our customer service team a call at 1-844-278-2050.
Sarah
Get Healthy U TV Video Membership
Thanks
I can see overviews but not access workout. I thought I joined. What am I missing!
Hello Susan,
Thank you for contacting us. It sounds like you may not be logged into your account before view the workouts.
Please follow the instructions below to login:
1. Please visit the website.
2. Click on Login towards the top-right hand side of the web page.
3. Enter your email address and your password, then click on Login to log in.
Sincerely,
Sarah
Get Healthy U TV Video Membership
I have an iPhone 12 and when I click the share button there is no option to save to Home Screen— is there a workaround?
Super easy to put on Home Screen. Thanks !
great! thank you
Canopus the icon on my iPad?
Can I put the icon on my iPad and if so, how.?
Hi Patricia,
You can put a GHUTV icon on your iPad. Here is a link to the directions: https://www.gethealthyutv.com/post/how-to-set-up-a-ghutv-icon-on-an-ipad/
Let us know if other questions come up!
Sincerely,
Codi
Get Healthy U TV Video Membership
Hi Patricia,
You can put a GHUTV icon on your iPad. Here is a link to the directions: https://www.gethealthyutv.com/post/how-to-set-up-a-ghutv-icon-on-an-ipad/
Let us know if other questions come up!
Sincerely,
Codi
Get Healthy U TV Video Membership
Signed in, there is no “share” icon
Do you have to be on computer to create icon on homepage?
Hello Teresa,
Thank you contacting us.
Theses instructions are for adding the icon to your smart phone.
If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Lindsay
Get Healthy U TV Video Membership
i’m trying to log in and i keep getting an error: invalid username or incorrect password. i got this on my roku tv and my iphone
Hello Judy,
I have included troubleshooting instructions below for you to try.
If you are using a mobile device, please delete your internet history. To clear your cache, please click the link below and select the appropriate browser:
http://www.wikihow.com/Clear-Your-Browser's-Cache
If you are using a computer, please attempt a hard refresh of your browser by pressing and holding Ctrl + F5 on your keyboard.
If you are on a Mac, please attempt a hard refresh of your browser by holding ⇧ Shift and click the Reload button. Or, hold down ⌘ Cmd and ⇧ Shift key and then press R.
If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.
Then attempt to login, other give us a call and we can reset your password.
We greatly appreciate your business!
Sincerely,
Lindsay
Get Healthy U TV Video Membership
Awesome. Thank you!
Just did this on my iPad, worked great. Thank you.
How you chrome cast!!??
Hi Alba. Here is a link that will show you how to stream with Chromecast. https://www.gethealthyutv.com/post/how-to-stream-workouts-on-your-tv/
If you have any questions, please give our customer service team a call at 1-844-278-2050.
Thanks
Jean-Get Healthy U TV Video Membership
Have been successful
Updating to Gold
I have watched the video and I still have to log in every time on my iphone. Any suggestions?
Hello Chandra,
You will need to log into your account each time you would like to watch membership content. This helps keep your account safe! Sorry if that feels like a hassle.
If you have further questions, please reach out via email, chat on our site, or call 1-844-278-2050.
Sincerely,
Julia
Get Healthy U TV Video Membership
Forgot my password.
Hello Sue!
No worries! Be on the lookout for a password reset emailing coming your way!
Thanks!
Jessica
Get Healthy U TV Video Membership
What does the share icon look like? How come I cannot get all the workouts on Firestick? Says error not streamed
Hello Linda!
In the video, Chris shows what the share button on the iPhone looks like!
We’re currently working with Amazon to get the errors cleared out for our channel on their Firestick devices. We thank you for your patience!
Sincerely,
Jessica
Get Healthy U TV Video Membership
I’m not seeing a share icon.
Hello Jo!
In the video, Chris shows where to locate the share button on your iPhone! If you’re having issues locating it, please contact Apple for further support.
Thank you!
Jessica
Get Healthy U TV Video Membership
Once I get to the share icon it doesn’t give me an add to home screen option
Hi Lynn!
You will probably need to scroll down or over through the icons to find that specific option.
If you still can’t locate it, let us know!
Sincerely,
Julia
Get Healthy U TV Video Membership
Yes!
OM Gosh….it is simple once you figure it out. It is NOT something from Get Healthy U TV that you are looking for. It is the blue icon at the bottom of Safari. The one you use to forward something to someone. The arrow pointing up from the blue square in the middle of your Safari choices is your answer. I was looking for an icon from Get Healthy U. NO. It is definitely just from Safari. Then decide if you want to bookmark it, make a fave OR an “app”. Yippee. Now to do for iPad.
Thank you – you are my idol right now 🤩🤩
Glad I’m not the only one that can’t find this “ share icon” tab
Hello Margaret!
Chris does a great job showing what the Share icon looks like in the video! Make sure to watch that!
Thank you!
Jessica
Get Healthy U TV Video Membership
I can’t get the icon on my home screen??
Hello Kate!
You’ll want to get in contact with Apple, as they would need to find out why your iPhone isn’t allowing the icon to work properly. Their customer service phone # is: 800–692–7753.
Thank you!
Jessica
Get Healthy U TV Video Membership
thank you, the share button was hard to find, but for those, it is at the bottom, inbetween the arrows and what looks like a book and 2 squares, than you find “add to home screen” than click “Add” at the top right.
Thanks Tairi!!! Most helpful!
I followed these instructions, and even clicked the remember me button. But I still have to log in each time. Am I missing a step?
Hi Anrea. Here is a link that will give you step by step instructions with a video. https://www.gethealthyutv.com/post/how-to-set-up-a-ghutv-icon-on-an-iphone/
If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean-Get Healthy U TV Video Membership
Can I set up the icon on my iPad?
Hi Judy. Yes you can set a GHUTV Icon on your iPad. Here is a link with instructions. https://www.gethealthyutv.com/post/how-to-set-up-a-ghutv-icon-on-an-ipad/
If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean-Get Healthy U TV Video Membership
I cannot find a share button
Hi Kersten. The shared button is on the bottom and it is a square with an up arrow inside of it. If you are having trouble locating this please give our customer service team a call at 1-844-278-2050 and they can assist you with this.
Thanks
Jean-GHUTV Video Membership
What does the share icon look like?
Hello Sarah,
The share icon will be at the bottom of your browser window. It’s a box with an arrow pointing up in the middle of it.
I hope this helps!
Becky
Get Healthy U TV Video Membership
I too can’t find the share icon. I don’t see a box with an arrow other then the one that logs you out
Hi Bea. Here is a link with the instructions on how to set up your GHUTV icon on your phone. https://www.gethealthyutv.com/post/how-to-set-up-a-ghutv-icon-on-an-iphone/
If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean-Get Healthy U TV Video Membership
I signed up in January. I don’t know how to get /use this. Help
Hello Corina,
We’re so happy to have you! To use your membership, just go to http://www.gethealthyutv.com and click “Log In”. Then enter your email and password. This will give you access to all your membership benefits. If you need help remembering your login, please reach out via email, chat on our site, or call 1-844-278-2050 and we’ll be happy to help out!
Let us know if you need anything else.
Sincerely,
Julia
Get Healthy U TV Video Membership
I signed up earlier in the year. But, I just bought the Gold package. Will my membership for the year start again today or from the first initial start day? I would hope since I paid for the package it would start today.
Hello Kathy!
Great question! Your membership starts right after you purchase it!
Thank you!
Jessica
Get Healthy U TV Video Membership
I have the same question and not clear from your answer?
Hi Nicky,
Thank you for contacting us. I am happy to clarify.
When you sign up, you receive a 12 month membership. If you upgrade your plan at any time during that period, your 12 months starts over on the day that you upgrade.
If you have any other questions, please chat, email, or call Customer Service.
Sincerely,
Sarah
Get Healthy U TV Video Membership
I can’t get logged it. I’m trying to get the icon
Hi Rachelle, please email customer service so they can help you: editor@gethealthyutv.com
I am having trouble getting my app on my iphone
Hi Judy. Here is a link that will help you with this. https://www.gethealthyutv.com/post/how-to-set-up-a-ghutv-icon-on-an-iphone/
If you need any other assistance please give our customer service team a call at 1-844-278-2050.
Jean
Get Healthy U TV Video Membership
This is very complicated. Not user friendly.
Hello Isaura,
Sorry to hear you’re having difficulty setting up. Can you share with us what’s happening? You can also call or chat for assistance and we’re happy to help! 1-844-278-2050
Get Healthy U TV Video Membership
I cannot find the share button.. can’t see any arrow pointer
Hello Abhijeet,
The share icon will be at the bottom of your browser window. It’s a box with an arrow pointing up in the middle of it.
I hope this helps!
Sarah
Get Healthy U TV Video Membership