How to Stream GHUTV Workouts with Your Amazon Fire Stick

By Get Healthy U TV Editors

Stream using Amazon Fire TV

Via Your FireTV Device

STEP 1
Select the Search icon in the top navigation of your FireTV device.

STEP 2
On the search screen, input “Get Healthy U TV” or “GHUTV”.

STEP 3
On the search results page, scroll down to the row titled Apps & Games. Within this row, you should see the Get Healthy U TV app. Highlight the app and press enter.

STEP 4
On the app detail page, scroll down and highlight “Get” and press enter. The app will now download and install on your FireTV device. You may now open the app on your device.

Note: In order do download the app to your FireTV device, you will need to have configured your Amazon 1-Click payment settings here.

Via a Web Browser

STEP 1
Go to www.amazon.com and make sure you are signed in to your amazon account that is linked to your FireTV device

STEP 2
Go to the Get Healthy U TV Channel on Amazon

STEP 3
On the righthand side of the screen, under “Deliver to:” select your compatible device and then click “Get App”

Note: In order do download the app to your FireTV device, you will need to have configured your Amazon 1-Click payment settings here.


Reply to Barbara Dunn
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130 Responses to “How to Stream GHUTV Workouts with Your Amazon Fire Stick”

  1. Alison Potokin

    I am a premium member and signed up for a challenge. How do you access the calendar on your television to access the gold videos in the challenge?

    Reply
    • Customer Service

      Hello Alison,

      Thank you for contacting us. 

      You will need to reference the calendar PDF on our website, you can then search for the individual class titles on the TV app that you are using.

      If you have any other questions, please chat, email, or call Customer Service. 

      Sincerely,

      Sarah
      Get Healthy U TV Video Membership

      Reply
  2. Leonoris reyes

    I just purchased the program today and the system will not let me log in. It says invalid email but I’m clicking the email you all sent to me.

    Reply
    • Customer Service

      Hello Leonoris,
      I am showing that you have an active Premium membership. Please visit http://www.gethealthyutv.com or the mobile app and make sure that you are logging in with your email address and password. If you are still having trouble, please reach out to customer service for further assistance. Thanks!

      Reply
  3. Nuria Perez

    My fire stick says it cannot find the app, is it because I am using amazon.co.uk?

    Reply
    • Customer Service

      Hi Nuria,

      That is correct, you can try to cast from your phone to your TV.

      Sincerely,

      Sarah
      Get Healthy U TV Video Membership

      Reply
    • Customer Service

      Hi Angela, in order to stream to your TV you must use a device like Roku, Fire TV, Chromecast, or an HDMI cord. Thanks!

      Reply
  6. Carol Mayes

    It seems it’s all viewable through You Tube, so they are getting very rich off our $3 when we could already view it for free !

    Reply
    • Lisa

      I’ve been using my Fire Stick for years, and periodically if I haven’t used it for a while (I also use my laptop) I will be asked to log in; I do this without any issues. Until recently. I’m able to log in on the Fire Stick app (already downloaded), I see all of the video choices but when I click on any of them I’m asked to log in. I’ve disconnected the Fire Stick, turned the TV on/off, reconnected the Fire Stick and go through the whole log in process again only to be asked to log in (yet again) when I click on a video. What’s up? I like using my Fire Stick on the TV better when at home as it’s a larger screen than the laptop. Very frustrating.

      Reply
      • Customer Service

        Hello Lisa,

        Thank you for contacting us. I am sorry that you are experiencing technical issues. We are aware of the issue and working on a resolution as quickly as possible. I apologize for the inconvenience, please reach out if you are still unable to access the content within 24 hours.

        This issues is with the Fire Stick and here is their contact information, Amazon customer service link: https://www.amazon.com/gp/help/customer/display.html

        For now you will have to access the site using a different device.

        Sorry for the inconvenience.

        If you need further assistance, please chat, email, or call Customer Service. 

        Sincerely,

        Sarah
        Get Healthy U TV Video Membership

        Reply
  7. SUSAN

    I received your email regarding being able to do classes on the TV. I have an Amazon Firestick and I have already paid for my membership with you guys for the next year. I don’t understand what I’m supposed to do when I follow the directions when I click on the Amazon Firestick directions. It doesn’t tell me how to get the app on my tv. When I click on the link = https://www.amazon.com/mn/dcw/myx.html/ref=mas_yayd_1click#/home/settings/payment AND IT ASKS ME FOR A PAYMENT. All transactions are completed with 1-Click. Changes made to your default 1-Click method will apply to future Amazon.com 1-Click transactions, but will not change your current active subscriptions.
    Your Default 1-Click Payment Method
    Visa ending in **** PLEASE EMAIL ME BACK WITH EXACT INSTRUCTIONS when I already own a Firestick and am ready to download your app. Whenever I call there, I can’t get a straight answer and I find it very frustrating. Please email me instructions to sjcsrreporting@yahoo.com. And please do not publish this comment. Thank you.

    Reply
    • Customer Service

      Hello Susan,

      Thank you for contacting us. I have sent to your email the instructions.

      Kind Regards,

      Sarah
      Get Healthy U TV Video Membership

      Reply
      • Ann

        I would also like the instructions that were sent to Susan. I too have already paid for the app and would like to view on my big screen tv with the firestick. Thanks

        Reply
  8. Sue Paquin

    I have been able to sign in, no problem, but it is not showing the ones I tagged as favorites. Will they carry over?

    Reply
  9. Lorraine

    I am receiving geographical error when I try to download the app from amazon. Additionally I am unable to find it in my appstore on the firestick

    Reply
  10. cheryl hamm

    I have a Fire Stick 4K. I can install the app, but when I try to launch, I get an error…”An Error Occurred, the application will be restarted”. When I click OK, I just keep getting the message.

    Reply
    • Customer Service

      Hi Cheryl. I would try uninstalling and reinstalling the app. If you are still having issues, please email, chat or phone our customer service team for assistance.
      Thanks
      Sarah
      Get Healthy U TV Video Membership

      Reply
  11. Janie

    I am not able to log in using my Firestick. It worked once but now it keeps telling me incorrect password but it is the same password I use on my laptop. If there is a remedy please inform. If not, I will need to cancel. thank you.

    Reply
    • Customer Service

      Hello Janie,

      Thank you for contacting us. 

      I am sorry to hear that you are not able to sign in using your Firestick. Please contact our support team directly for assistance with your personal account.

      https://www.gethealthyutv.com/contact-us/

      Sincerely,
      Sarah
      Get Healthy U TV Video Membership

      Reply
  14. Lyn Drabwell

    Is the app available for.co.uk Amazon accounts? I can only find it on .com

    Reply
    • Customer Service

      Hello Lyn,
      Thank you for contacting us. We apologize, but we do not have an app. You can stream our content on our website, or on Roku or Fire TV.

      Please chat, email or call Customer Service if you need further assistance.

      Sincerely,

      Sarah
      Get healthy U TV Video Membership

      Reply
      • Lyn Drabwell

        Thanks for replying. When I try and get it on Fire TV it doesn’t appear via the Amazon.co.uk only Amazon.com which my fire tv isn’t linked to. I will contact customer service

        Reply
  15. Julie Bowen

    With my firestick I have to sign in every time I use the app. This is aggravating enough for me not to renew my subscription. Can this be fixed ?

    Reply
    • Customer Service

      Hello,
      I would recommend to try these steps:
      Check for software updates:

      On your Amazon Fire TV, go to Settings > Device > About.
      Select Check for System Update to see if an update is available.

      Then clear the cache:

      From the Fire TV Home screen, choose Settings > Applications > Manage All Applications.
      Select the app you want to clear the cache from the list of apps.
      Select Force stop, and then select Clear cache.
      Select Clear data.
      Restart your Amazon Fire TV.
      Open the app you cleared the cache and see if the problem is resolved.

      If same issue persists, please restart your Fire TV:

      Unplug your Amazon Fire TV or Amazon Fire TV Stick.
      Unplug the power from your network devices (modem, router, etc.).
      Reconnect the power to your modem and then your router. Let each device power up before connecting the next.
      Plug your Amazon Fire TV back in.

      As a further solution, uninstall and reinstall all apps that give you this inconvenience.

      From the Fire TV Home screen, choose Settings > Applications > Manage Installed Applications.
      Select one app from the list of applications.
      Select Force stop.
      Select Uninstall.
      Download and reinstall each app from the Amazon Appstore.

      Let us know further updates on this!
      Sincerely,
      Sarah
      Get Healthy U TV

      Reply
    • Customer Service

      Hi Shankar!

      Yes, we have members all over the world.

      Have a great day!

      Reply
    • Customer Service

      Hello Judy,

      Thank you for contacting us.

      In regards to your inquiry, with your tablet you will need to just visit our site and login to access the full length videos.

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Lindsay
      Get Healthy U TV Video Membership

      Reply
    • Customer Service

      Hi Jacquelyn. Here is a link that will show you how to set up to stream with the Fire Stick. If you have any questions, please give our customer service team a call at 1-844-278-2050.
      Thanks
      Jean
      Get Healthy U TV Video Membership

      Reply
    • Customer Service

      Hello Sherri,

      Thank you for contacting us.

      In regards to your inquiry, please make your fully logged into your account to access your full length benefits. You may want to remove the channel and then add it. Or rest your modem or router.

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Lindsay
      Get Healthy U TV Video Membership

      Reply
  22. Ann Overcash

    Good Morning, How can I download or view my purchased workout programs on the Amazon App?

    Reply
  23. simone Berns

    I am in Spain and nothing I do works, was hoping you added the icon to play via firestick as either via Amazon or my firestick I do not have the app

    Reply
  24. Alessia De Gregorio

    Hi, I’m from Italy, I’ve a fire stick, I try to download the app but an error occurred. This is the message

    “An error occurred when we tried to process your purchase of Get Healthy U TV. Rest assured, we’re working to resolve the problem as soon as possible. ”

    What’s the Problem? Thanks

    Reply
    • Customer Service

      Hi Alessia,

      Unfortunately, we do not yet provide streaming in Italy. We hope this changes very soon!

      If you have any questions, please reach out via chat on our site, email or by calling 1-844-278-2050.

      Thanks
      Julia-Get Healthy U TV Video Membership

      Reply
  25. Theresa Snyder

    I have download the app but every time I try to play a video it says error no content available at the moment. What does that mean?

    Reply
    • Customer Service

      Hello Theresa!

      Thank you for stopping in! Currently, we’re working with Amazon to fix an error in the system. Thank you for your patience!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  26. Noelle Marie

    Hi!

    I just wanted to let you know that on both my Kindle Fire TV as well as my Roku, some of the Gold Live workouts do not work. A handful of them don’t, and then it seems the shorter workouts play without a problem. Not sure if this is a problem for your web or app developer, but wanted to let you know! I still don’t have a good way to play this on the TV because my laptop doesn’t have an HDMI port. It’d be fantastic if you could check the video library and see if any code has gone awry due to updates on Kindle or Roku. Thank you!

    Reply
    • Customer Service

      Hello Noelle,

      Thank you for contacting us. I have heard that Roku is having some issues, at the moment if there is something that you want to do, I would suggest using a different device for that workout. Sorry.

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
      • Noelle Marie

        Thanks, Joan. Any idea when there might be a fix? As it is, I have no way to stream onto my TV since I either use Roku or my Fire Stick, and my airbook is a 2019 so it doesn’t have an HDMI cable. So I’d really appreciate if the web or app team could fix it ASAP so I can use my TV for the workouts! Thanks!!

        Reply
        • Customer Service

          Hi Noelle, We will look into this further for you. Can I please get the title of the videos that are not working for you on the Roku?
          Thanks
          Jean
          Get Healthy U TV Video Membership

          Reply
  27. Nadine Owen

    Hi I have the “Get Heakthy U TV” app on my TV/Firestick and was able to log into my Premium account. However when I select one of the workout videos all I see is a circle spinning for a long time. Is it trying to download files to my TV/Firestick? If so how long does it take? If not what’s wrong? Do I still need to download and install Silk Browser?

    Reply
    • Customer Service

      Hello Nadine!

      Is it a specific video that won’t load or is it all of them? You won’t have to use the Silk browser, as long as you have downloaded our channel.

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
    • Noelle Marie

      I had exactly the same problem, Nadine, so I tried to run the app on my Roku. I tried the same video, and then it said “playback error” (or something similar) about the video and would not play. In this case, the workout I was trying to do was Leah’s Balance and Core 1. To test if it happened to other videos, I clicked on a few random related/recommended links at the bottom, and they played to different degrees of success. Some worked, some did not. It seemed pretty random. To the developers: hope this extra info helps! It’d be lovely if this could be resolved!

      Reply
    • Customer Service

      Hello Donna,

      For help playing these videos, please reach out to us at 1-844-278-2050, chat on the website or email editor@gethealthyutv.com. That way we can get more details and assist you in correcting the issues.

      We look forward to hearing from you!

      Sincerely,
      Julia
      Get Healthy U TV Video Membership

      Reply
  30. Elizabeth Harris

    Hi there! I found the Healthy U TV app on my fire stick and downloaded it. But it won’t let me sign in. I just get a spinning ball. I can get in through the Silk app but I thought your app would be easier. I’m not sure why it won’t go through.

    Reply
    • Customer Service

      Hello Elizabeth,

      We’d love to help you solve this issue! Please reach out to us via chat on our website or by calling 1-844-278-2050 so we can assist you!

      Sincerely,
      Julia
      Get Healthy U TV Video Membership

      Reply
  31. Marnie Farlow

    This has got to be literally the most unhelpful customer service comments section in the world. People are asking you questions, and you either send a link to the actual page we’re already commenting on OR you say ‘We sent you an email’ which is not helpful at all for other people having the same issue. I, like some others before me, have the issue when I log into the Silk browser, there is nowhere to log in as an already registered member. When trying to use the “Sign up” button, in the hopes that it will bring me to a login page, it instead brings me to a page that says “Whoops!” Even when requesting the desktop version of the site, it still brings up this lesser version with only the “sign up” button. When trying the same thing on Firefox, I can get much further into the process, but the videos won’t load, and only have a spinning circle with a black background. I have spent 2 hours on this and am totally fed up.

    Reply
  32. Chanah Wizenberg

    This didn’t work. Do you have to have Fire TV? I have the Fire Stick but do not have Fire TV.

    Reply
      • Vina McDermott

        Hi. Any updates on an app for Fire TV? The silk browser isn’t great. I have to use my computer but it has a small screen.

        Reply
        • Customer Service

          Hello Vina!

          Thanks for stopping by! Currently, the Silk app is the way to go with our membership. We do not have an app in development just yet but I have forwarded the feedback to the proper department!

          Thank you!

          Jessica
          Get Healthy U TV Video Membership

          Reply
    • Customer Service

      Hello Yvonne. I am sorry you are having trouble logging in. I have sent you an email with instructions that should help. If you are still having issues logging in, please give our customer service team a call at 1-844-278-2050.
      Thanks
      Jean
      Get Healthy U TV Video Membership

      Reply
  34. Diane Spence

    I am unable to get this to work on my Firestick. When I click the play button, I get a black screen and nothing happens.

    Reply
  35. Michael Thompson

    I have followed all the above directions. After I type in gethealthyutv. It goes straight to you tube. Will not let me log in. My tablet worked perfect. What am I doing wrong.

    Reply
  36. Eileen Pugsley

    Hi!! I just downloaded the silk app to watch videos on my tv. However there is no place I can sign in as a member now that I’ve joined. Help!

    Reply
  37. Jayne Davis

    I don’t understand how to get it on my tv. I don’t have a way to type in my username and password on a tv. It takes me to the log in screen but needs my username and password. How do I get that on the tv with the Firestick?

    Reply
    • Customer Service

      Hello Janis,

      Thank you for contacting us. Great news!!! Roku is coming in January, please stand by for following updates on Roku.

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
  39. Marilyn Elrod

    I have downloaded the Silk app and found the Healthy U TV. However, when I try to log in, I enter my email address and password and the screen will not allow me to navigate to the login button. The screen that is used to enter my email and password pops back up again and the only way to navigate out of it is the home button on my remote. When I do that and reload the app, I have to reenter all the info and again… cannot navigate down to the login button. Help!

    Reply
    • Customer Service

      Hello Marilyn!

      Oh no! What we recommend is getting in touch with Amazon Silk’s customer service email. It sounds like their app isn’t working properly and may need reset. Here’s their email: silkftv-feedback@amazon.com.

      If you’re still having trouble after speaking with them, please let us know right away!

      Sincerely,

      Jessica
      Get Healthy U TV Video Membership

      Reply
  40. Debora Giersch

    I just joined and trying to setup in Firestick.
    I added my email and password. And it could not find.

    Reply
  41. Tracey

    I get to the log in part and then it will not go any further and if I hit previous it rolls the screen

    Reply
  42. Donna Fanning

    I’m having trouble signing in. I have get healthy u up on the TVbut there is only a sign up option. There isn’t a log in option. I downloaded the silk browser. We have a fire stick. What am I doing wrong?

    Reply
    • Customer Service

      Hi Donna. I have sent you an email with some troubleshooting tips that should help. If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service

      Hi Nancy,

      Thank you for contacting us.

      You can find the answer under frequently asked questions on the membership. but every TV is different you may also need to look in your owners manual,

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
  44. Kay

    Cannot find silk browser on my fire stick. I had it but was gone for 3 months now it doesn’t show up

    Reply
    • Customer Service

      Hi Kay. Here are a few things you can try regarding the Silk Browser. If you are still having trouble with this please give our customer service team a call at 1-844-278-2050 and they can assist you.
      a. Confirm that your device is connected to a wireless network. Check the status of your wireless connection. If your device is not connected to a wireless network, you cannot access or browse the Internet with the Silk Browser.
      b. Ensure that parental controls are off. If parental controls are turned on, some apps may be restricted. Swipe down from the top of the screen and tap More, and then tap Parental Controls. If parental controls are On, tap Off and then enter your parental controls password (this is different than your lock screen password or PIN).
      c. Issue:
      i. Silk Browser won’t open or crashes.
      1. Suggestion: clear the cache and cookies.
      a. Open Silk Browser, then swipe from the left-hand side and select History.
      b. Tap on the Trash icon.
      c. Select Cookies and site data, and Cached images and files. Make sure everything else is not selected.
      d. Tap Clear Data.
      e. Next, swipe from the left-hand side again, and tap Settings.
      f. Tap Advanced, then Site Settings.
      g. Make sure the following are selected:
      i. Cookies: Allowed
      ii. Location: Blocked
      iii. Camera: Ask first
      iv. Microphone: Ask first
      v. JavaScript: Allowed
      vi. Pop-ups: Blocked
      vii. Media: Protected Content: Ask First
      viii. Media: Autoplay: Allowed

      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service

      Hello. I see that you emailed our customer service team and they have emailed you a troubleshooting email regarding this. If you still are having trouble viewing the videos please give our customer service team a call at 1-844-278-2050 and they will assist you with this.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  46. linda3

    I’m having a terrible time signing in. It keeps saying that I have incorrect name or password. I have been trying to do this for over an hour and near tears. Can you help me? Thank you

    Reply
    • Customer Service

      Hi Linda. I see that you contacted our customer service team earlier and were able to log in. Let us know if you have any other questions.
      Thanks
      Jean-GHUTV Video Membership

      Reply
    • Customer Service

      Hi Sandra,

      No, you do not need a smart TV, the Firestick plugs into your HDMI port of your TV.

      Thanks,

      Becky
      Get Healthy U TV Video Membership

      Reply
      • Sandra Aaron

        I am logged into Amazon. I am trying to bring up exercise into my tv.

        Reply
        • Customer Service

          Hello Sandra!

          Oh okay sounds great! Are you running into any specific errors? Any details would be greatly appreciated!

          Thank you!

          Jessica
          Get Healthy U TV Video Membership

          Reply
  51. Jennifer Porter

    I am trying to stream using the silk browser on an Amazon fire stick and it is not working for me, using the instructions above. When I open the silk browser, it operates more like a YouTube portal. I can find some get healthy you try all videos but it does not function like an Internet browser, and I cannot navigate to gethealthyuTV.com I would appreciate advice. Thank you.

    Reply
    • Customer Service

      Hi Jennifer. When watching the videos, the silk browser opens up like a search engine. You will want to type in gethealthyutv.com and that will bring you to our site.
      If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-GHUTV Video Membership

      Reply
      • Jayne Davis

        The problem is that with Fire stick its asking to log into your account but how do you type on a tv? There’s no way to access my username and password when you can’t type on a tv screen so I don’t know how to log in.

        Reply
        • Customer Service

          Hi Jayne. I am sorry you are having trouble logging in with the Fire Stick. You will first need to install the Silk Browser. Please give our customer service team a call at 1-844-278-2050 and they would be happy to assist you with this.
          Thanks
          Jean-Get Healthy U TV Video Membership

          Reply
  53. cara928

    Thanks for the tutorial on this. If I had to just stream on laptop or cell, I was not going to join, as I like a full screen for my workouts. I’m having to cancel mu HIIT workouts at my gym due to cost, so I think this will be a good alternative to personal training. I’m gonna give it a shot. And your memorial deal I could not pass up!! I just joined tonight. Here’s to good health and continued weight loss!!

    Reply
    • Customer Service

      Hi Suzanne. I am sorry to hear you are having trouble viewing the videos. I have emailed you some things you can try to help you with this.
      Thanks
      Jean-GHUTV Video Membership

      Reply
      • Barbara Dunn

        Roku is asking my for
        pin. I do not remember it. Is there another way to get the program on tv. Never mind. I found it

        Reply
  56. Williamettia Scott

    Thanks for including options to stream on tv. That was the push I needed to join.

    Reply
    • Latasha Dudley

      This awful. Chat service not available. All the workouts required more money. I could have kept using YouTube for free. I am glad this was only $3.00. I will not be renewing

      Reply
      • Customer Service

        Hi Latasha. I am sorry for any confusion. You will need to be logged into your account with your email address and password to view the videos. There is not a charge to view the premium videos. Some of the videos do offer a download to purchase, however you do not need to purchase the downloads. If you have any questions, please give our customer service team a call at 1-844-278-2050, or chat with us on our site. Our hours are Monday through Friday 8:00 a.m. to 4:30 p.m. CST.
        Thanks
        Jean-Get Healthy U TV Video Membership

        Reply
        • Customer Service

          Hello Cindy,

          Thank you for contacting us. The issue of Roku/ Firestick not working is known by us and technology/ support but they are working with BrightCove right now to fix the issue.

          Sorry for the inconvenience.

          If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

          We greatly appreciate your business!

          Sincerely,

          Joan
          Get Healthy U TV Video Membership

          Reply
    • Ann Peiler

      I can’t get logged on thru Firestick, it’s not taking my password

      Reply
    • Kendra Smith

      Just got a Firestick. It lets me download the app, but keeps telling me I have an invalid username/email or incorrect password. I am using the same password that works on my IPad. I even tried changing the password to a new one and it still won’t let me log in.

      Reply
      • Customer Service

        Hello Kendra,

        Sorry you’re having trouble with that. Please reach out for support via 1-844-278-2050, chat on our site or email editor@gethealthyutv.com.

        We look forward to helping you further!

        Sincerely,
        Julia
        Get Healthy U TV Video Membership

        Reply
    • Barbara Dunn

      Roku is asking my for
      pin. I do not remember it. Is there another way to get the program on tv

      Reply
    • Christine Fitzpatrick

      Today is 09/06/2022….can’t get app on m fir etc as always do. Is there a problem with the app today? Thanks!

      Reply