How to Use Your Get Healthy U TV GOLD Membership

There is so much to enjoy with a GOLD Membership to Get Healthy U TV, and this handy guide should help you navigate all the amazing benefits available to you. Check out the video below for a step-by-step walkthrough with Chris Freytag, founder of Get Healthy U:
    • WORKOUT DOWNLOADS: You have 15 free downloadable workouts already loaded into your account when you become a GOLD member. Load them onto your phone, tablet, or laptop and take them with you on the go! You can find them in the Downloads section of your Account Dashboard when logged in to your GOLD membership.
 
    • WORKOUT CALENDAR: As part of the 15 downloadable workouts, you also get an exclusive GOLD-member-only calendar that mixes up those workouts for you into a fun, dynamic exercise plan. You can find this calendar in the Downloads section.
 
    • $10 OFF BUTCHER BOX COUPON: Also as part of your GOLD membership, you get a special $10 off coupon to all orders placed at Butcherbox, a company we love for their 100% grass fed beef, free range chicken, and organic pork. You can do a subscription plan where you can get healthy, organic meats delivered right to your door. Simply download the coupon to get your special code.
 
    • 20% OFF SPRI COUPON: Also in the Downloads section, you’ll find an exclusive 20% off coupon that you can use on any purchase from SPRI, an amazing company where you can buy professional quality exercise equipment. Simply download the coupon to get your special code that you’ll use at checkout in the SPRI online store.
 
    • LIVE WORKOUT CLASSES: This is probably our favorite benefit! Each week we do a LIVE workout with you – you can join us every Monday morning for 45-minutes of sweat, motivation, and fun. We’re always changing up the workouts and inviting new instructors to join us so you’re always in for something new. If you miss the live workout, no problem. GOLD members have access to all of the live workouts after they have aired so you can always catch them later. Simply go to the LIVE CLASSES tab at the top of the Get Healthy U TV website to see all the classes listed in order of air date. You’ll need to be logged in to your GOLD account to view them.
 
  • PRIVATE COMMUNITY: Also as a member, you have access to our private, members-only Facebook group where we share ideas, inspiration, and encouragement with each other every day. It’s an amazing community of women where you connect with like-minded people and make wonderful new fitness friends. Just search for the Get Healthy U TV Members Group on Facebook and ask to join!
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85 Responses to “How to Use Your Get Healthy U TV GOLD Membership”

    • Customer Service

      Hi Linda, I am sorry to hear you wish to cancel. I have taken care of this for you and I have sent you an email regarding your cancellation.
      Thanks
      Sarah
      Get Healthy U TV Video Membership

      Reply
    • Customer Service

      Hello Sherri,

      Thank you for contacting us. If you log into your account and click on the tab “Membership details” in your account dashboard. There you will fine the expiration date of your membership.

      Sincerely,

      Sarah
      Get Healthy U TV Video Membership

      Reply
  1. Scholar Maseko

    Please i cant hve access to my memberships both gold and premium

    Reply
  2. Tania Lizete Ortiz López

    Hello, please cancel my account and the automatic renewal, I won’t be using it anymore. Thanks in advance.

    Reply
    • Customer Service

      Hello Tania,

      We sent you an email confirming your cancellation. Remember you can always email or chat on our website with questions or concerns!
      Please reach out to us again if you have further questions!

      Sincerely,
      Sarah
      Get Healthy U TV Video Membership

      Reply
  3. Amy Libby

    Hi! I’ve recently had to change my workout time from mid afternoon to 5:00 am and I’m wondering what should I eat prior to my workout? ( I’m up at 4:40) Or should I not eat? I drink 32 ounces of water prior to the start of my workout but it’s the calorie intake I’m not sure on…what are some food options? Thanks so much and keep those calendars coming! I love them!

    Reply
    • Customer Service

      Hi Amy. Great to hear from you.
      I LOVE this question because so many times we have to give black and white answers, but this is TRULY a matter of how you feel.
      If you are up early enough to get a little something in your stomach (banana…a little peanut butter on toast… something small) and you think you need the energy to get through your workout then you absolutely should.
      I am also an early morning exerciser and I absolutely cannot eat that early. Never have.
      I also have many friends and clients who cannot make it through their workout without eating something, They generally do what I suggested which is a little peanut or almond butter on a banana…. an easily digestible protein bar…. half a piece of toast with almond butter……

      Go with how you feel. If you do not eat prior to the workout, get your calories in right afterwards and include protein, healthy carb and good fat.

      Hopefully this helps, There is not a perfect answer. Pay attention to what your body needs!
      Kim
      Get Healthy U TV

      Reply
  4. Donna Majors

    I am trying to join the Get Healthy U TV Squad Facebook group, but the status is still “pending” for over a week. I tried cancelling the request and resubmitting but status remains pending. Thank you

    Reply
    • Customer Service

      Hi Donna,

      Thank you for contacting us. It looks like your request has been approved, we do apologize for the delay.

      If you have any other questions, please chat, email, or call Customer Service.   

      Sincerely, 

      Sarah
      Get Healthy U TV Video Membership 

      Reply
  5. Kim

    Hi, how do I cancel my membership? I realise that TV workouts are not for me. Please get back to me. Thanks.

    Reply
    • Customer Service

      Hello Kim,

      We sent you an email confirming your cancellation. Remember you can always email or chat on our website with questions or concerns!
      Please reach out to us again if you have further questions!

      Sincerely,

      Sarah
      Get Healthy U TV Video Membership

      Reply
  6. Kelly Hensley

    I have the premium member ship now. Are there any deals to update to the Gold? I have heard great things about the workouts and the use of the calendar.

    Reply
    • Customer Service

      Hi Kelly. I am happy to hear you would like to upgrade to the Gold Membership! Here is a link with a promotional offer for you. If you have any questions, please give our customer service team a call at 1-844-278-2050.
      https://go.gethealthyutv.com/C27447
      Jean
      Get Healthy U TV Video Membership

      Reply
  7. Kirsten

    A suggestion for accessing Gold workouts (I use Roku). Instead of starting all of the workouts with “Gold live workout: [workout name]” can you just include the name of the workout? Otherwise it’s impossible to see the name of the workout without clicking on it, and that takes a lot of time. We already know we’re in the Gold workouts so it seems unnecessary to mention that as part of the name. Just a suggestion for your consideration, thanks!

    Reply
    • Customer Service

      Hello Suellen,

      Thank you for contacting us.

      Please contact our customer service team at:1-844-278-2050 or email editor@gethealthyutv.com for the cancellation.

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Lindsay
      Get Healthy U TV Video Membership

      Reply
  8. PENNEY

    I was just scrolling through the responses and was moved to respond. I just renewed my gold membership because I used it so often in the last year. I try to stick with Chris’s plan of not going more than 2days without some kind of workout . Start with walking workouts and try new things. I’m 56 and truly thought I’d never do a burpee – Yes I Can. Thanks so much

    Reply
    • Rachel

      I would like to cancel the auto renewal for my membership, what do I need to do?

      Reply
      • Customer Service

        Hello Rachel!

        We’re happy to help you cancel the renewal on your membership. Just reach out to us via email at editor@gethealthyutv.com, chat on our site, or call 1-844-278-2050.

        We look forward to hearing from you!

        Sincerely,

        Julia
        Get Healthy U TV Video Membership

        Reply
    • Customer Service

      Hello Dalia!

      I’m so sorry you’re running into this issue!

      Could you send us an email at editor@gethealthyutv.com with more details regarding your error and we’d be more than happy to help!

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  9. Gayle Smith

    I’ve been looking at the free 10 min work outs for months and I really like your format and approach. I’m 66 and my regular aerobic and strength classes are closed,of course, so I chose to upgrade to Gold.
    Motivation is the key and I have a number of old motor vehicle accident issues but aim to strengthen and keep my body mobile. Plus I just love to move.

    Reply
    • Customer Service

      Hello Jo!

      You do not! I see you have a Premium membership. This gives you access to all videos labeled “Free” or “Premium”. Please be sure you log in before attempting to view these benefits! There are some workouts, calendars, and live events that are Gold specific. You are welcome to upgrade to Gold at any time if you want access to those.

      Let us know if you have further questions.

      Sincerely,
      Julia
      Get Healthy U TV Video Membership

      Reply
  10. MADELEINE

    I have upgraded to Gold Membership a few days ago, I am checking it out, I am enjoying the premium and do quite a few of the programs, especially the walking program and several of the 10 minute ones, I have been able to exercise every day, sometimes something comes up and I am not able that day. There are many of the exercises way too much for me, but I do what I am able. I try to excercise usually in the morning, that is the best time for me, as later on in the day I am not as energetic. I am after all 81, but in great shape. I am looking forward to get into the more advanced levels.
    Thanks Chris and all the other teams.

    Reply
  11. Shane Knapp

    I need help getting in. It says reset password then ask for google authenticity code & I have no idea what that is … I have no google accounts.

    Reply
    • Customer Service

      Hi Shane. I am sorry you are having trouble logging in. Once you are on the site, you will want to click on Login and then enter your email address and password. If you are still having trouble logging in, please give our customer service team a call at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service

      Hello. I see that you contacted us by email and your membership has been cancelled. Your membership will remain active until 11/26/2019. If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean – Get Healthy U TV Video Membership

      Reply
  12. VICKI

    I need to cancel my membership & for the life of me I can’t find an email address to do so. Please cancel my membership for me, thanks

    Reply
    • Customer Service

      Hi Vicki. Please give our customer service team a call at 1-844-278-2050 and they can assist you. You can also chat with us on our site.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  13. Heather

    How come when I stream video associated with calendar workout programs it’s all choppy? Do I have to pay for a premium membership to see clear videos?

    Reply
    • Customer Service

      Hi Heather. I am sorry you are having trouble viewing the videos. I am going to send you an email with some steps you can try that should help with this. If you have any other questions, please give our customer service team a call at 1-844-278-2050 and they will assist you.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  14. coltonsmama

    Good Day,
    I’ve never used the service that I bought, not have I been able to use the videos or gotten any emails . I has the renewal date as Aug 4, so I didn’t think to cancel prior to that date. This past week I got an automatic renewal at $59. I do not wish to renew the subscription.can you please assist?

    Reply
    • Customer Service

      Hello. I am sorry to hear you want to cancel. In response to your request, I have cancelled your Annual Premium Membership. Your refund amount due is:$59.00. Please allow 2-3 business days for the refund to process. You will continue to have access to the membership until:8/4/2019. If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  15. sfk422

    I would like to cancel my automatic renewal of my gold membership. I’m not using it like I thought I would. I walk daily and do my own yoga and foundation Training. Please let me know if I need to do more.

    Reply
    • Customer Service

      Dear Beverly,

      Thank you for contacting us. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until: 1/28/20.

      I am sorry to hear that you are cancelling and would love a chance to win you back. I have provided your login information below so you can enjoy the site until your membership lapses.

      1. Visit: http://www.gethealthyutv.com
      2. Click on Login toward the top right-hand side of the web page.
      3. Enter your email address: sfk422@yahoo.com and password, then click on Login to log in.

      If you have any further questions, please contact Customer Service at 1-844-278-2050, at your earliest convenience, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
    • Customer Service

      Hello. In response to your request, I have cancelled your Monthly Premium Membership. You will continue to have access to the site until:6/14/2019.
      I am sorry to hear that you are cancelling and will no longer have access to view our new video content when your membership lapses. I would love a chance to win you back! We strive for 100% customer satisfaction, so if there was anything you were not satisfied with, please let us know.
      To show our thanks for being a valued monthly member, please click on the link below to receive an Annual Premium membership at an introductory rate of $12: https://www.gethealthyutv.com/join/?add-to-cart-multi=1&products=166&skipcart=1&coupon=asr12
      If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  16. saskatoonwawryk

    Would like to cancel my membership. i haven’t once used your site and didn’t find useful, no cancellation button was found

    Reply
    • Customer Service

      Hello. We are sorry to hear you want to cancel. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until:5-15-2019. If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Maria Surynicz

      I would like to get the refund of the renewal, as I never use the site or was aske to renew the membership. Thank you.

      Reply
      • Customer Service

        Hi Maria!

        Thank you for contacting us! I have cancelled your premium membership and refunded you $69.00. Please allow 2-3 business days to process.

        Sincerely,

        Terri
        Get Healthy U TV Video Membership

        Reply
    • Customer Service

      Hi Mary. We are sorry to hear that you want to cancel. In response to your request, we have cancelled the auto renewal of your Annual Gold Membership. Your membership will remain active until: 11/7/2019.

      We did want to make you aware that we do send you an email reminder 45 days prior to your renewal date, and by opting out of the automatic renewal you will no longer receive this email notification.
      If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  17. dianamariewalls

    Hi Chris, Please cancel my Gold Membership and do not auto renew.
    I Broke my wrist and arm and will not be able to use this membership.
    Thank you in advance, Diana Walls

    Reply
  18. dianamariewalls

    Please cancel my membership and do not auto renew. I broke my wrist and arm, and will not be able to use my membership.

    Reply
    • Customer Service

      Hi Diana. I see that you contacted us yesterday and your membership has been cancelled. If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-GHUTV Video Membership

      Reply
  19. Penny

    I need to cancel my gold membership before the auto renewal. I cannot find on your website how to do this inspire of searching for the past few days. Please advise.

    Reply
    • Customer Service

      Hi Penny. Thank you for contacting us. In response to your request, we have cancelled the auto renewal of your Annual Premium Membership. Your membership will remain active until:9/11/2019.
      We did want to make you aware that we do send you an email reminder 45 days prior to your renewal date, and by opting out of the automatic renewal you will no longer receive this email notification. If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-GHUTV Video Membership

      Reply
  20. johnlesamckeon

    I am having trouble finding the workout sessions for the 28 day fall challenge… I tried to download the calendar but nothing happened… not sure what I am doing wrong?

    Reply
  21. Wendy Bilbrey

    Is there any way I can join just the gold membership but make monthly payments like the premium instead of trying to come up with 134 at once. It would be easier for me to budget. Thanks.

    Reply
    • Customer Service

      Dear Wendy,

      Thank you for contacting us. Unfortunately, at this time we do not have a monthly Gold membership. Our Gold membership comes to less then $12/month which is less than a gym membership!

      If you have any other questions or concerns, please contact us at 1-844-278-2050 or chat us on our website.

      Sincerely,

      Taylar
      GHUTV Video Membership

      Reply
  22. Bev

    How do I cancel the automatic renewal. I’ve never figured out how to get the workouts on my tv so have never used. Membership automatically renewed on Friday without me remembering it would and now I’m out $175. Thanks

    Reply
    • Customer Service

      Hi Bev. In response to your request, we have cancelled the auto renewal of your Annual Gold Membership. Your membership will remain active until:9-4-19. I am sorry you are having trouble streaming to your TV. Below is a link which should help you with this. If you still have questions or are unable to stream on your TV please give our customer service team a call at 1-844-278-2050 and they would be happy to assist you with this.
      Thanks
      Jean-GHUTV Video Membership

      https://www.gethealthyutv.com/articles/tech-tips/

      Reply
      • Sonia

        Could you please tell me what should I do in order to cancel my membership? I’m from EU and would have called to the number you provided above but I’m afraid I would pay too much for such conversation,is there an email where I can write my request? Thank you in advance for your help.

        Reply
        • Customer Service

          Hi Sonia. We are sorry to hear you want to cancel. In response to your request, we have cancelled your Annual Gold Membership. You will continue to have access to the site until:2/12/2019. If you have any questions, please contact our customer service team at 1-844-278-2050.
          Thanks
          Jean-GHUTV Video Membership

          Reply
          • Molly

            I would like to cancel my membership. It auto renewed today, but I had intended to cancel it before it did. Thanks.

            Reply
          • Customer Service

            Hi Molly. I see that you contacted us yesterday and you should have received an email back from us. Your membership was cancelled and your refund has been processed. If you have any questions, please contact us at 1-844-278-2050.
            Thanks
            Jean-Get Healthy U TV Video Membership

            Reply
  23. Dawn

    Hi. I’m just getting back into exercise after a 9- month hiatus. I’m 63 years young and in good health. However, I can’t do a lot of high impact due to disc degeneration in lower spine. I’m a person who likes structure and accountability. Please recommend a calendar I can follow that doesn’t include yoga. This will help me to stay the course, if I don’t have to figure out what workout to do myself. Thank you in advance. I really appreciate your help!

    Reply
    • Customer Service

      Hi Dawn. So impressive that you are making exercise a priority again. Way to go!

      A couple suggestions:

      First: LIFT- Our Low Impact Functional Training calendar is an excellent choice for you. Although there are 3 days on the calendar that include yoga/pilates fusion, you can absolutely replace those 3 days with other workouts on the calendar that you have found you enjoy.

      Second: Barre Sculpt is a low-impact style workout that incorporates weights and strength along with barre-style workouts.

      Finally: Our Walk & Tone calendar is an excellent low impact choice as well!

      Hope you enjoy them all!!!
      Thanks
      Kim-GHUTV

      Reply
      • Customer Service

        Hi Kimberly. I see that you contacted us by email and your request to cancel has been taken care of. Your membership has been cancelled and you will have access until 9/6/2019. Let us know if you have any questions. Thanks.
        Jean-Get Healthy U TV Video Membership

        Reply
  24. Lea Ann Glynn

    Hi. Butcherbox is telling me the discount is not available to existing subscribers, only to new customers. Is that correct? They offered a one time deal instead. Just want clarification. Thank you.

    Reply
    • Customer Service

      Hi Lea Ann. This is available to you as an existing customer. You will need to contact support@butcherbox.com with the code GHUTVGOLD to receive the discount. Let us know if you have any questions.
      Thanks
      Jean-GHUTV Video Membership

      Reply
      • Lea Ann

        I did do that. I just wanted to make sure I didn’t misunderstand. I have contacted them again, but have not gotten a response. This is what they said.

        Hi Lee Ann,

        Thanks for reaching out about our Exclusive deal for Get Healthy U Gold Members. I definitely understand your excitement for bacon, we love it too!

        It looks like the promotion is for new customers only, but what I can do is take $20 off your next box and add two free packages of bacon too.

        Thank you for your continued support and please don’t hesitate to let us know if you experience an issue, provide feedback, or ask any questions.

        All the best,

        Kevin
        Customer Support Specialist

        Reply
        • Debra Higgs

          I love this program. The only thing I would like more of is Barre exercise.

          Reply
      • Lori Simon

        Now that I am a premier member how can I upgrade to the gold member special for $13?

        Reply
        • Customer Service

          Hello Lori,

          Thank you for contacting us.

          You are going to enjoy the Gold upgrade. Here is the link to the Gold $13.00: https://go.gethealthyutv.com/C25924/

          If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

          We greatly appreciate your business!

          Sincerely,

          Lindsay
          Get Healthy U TV Video Membership

          Reply
  25. Jen Tielemans

    I’m 64 years old and in fairly good health and have been active most of my life. Due to a big downsize, move and taking care of elderly parents have not been regulag at workouts. Injured my tendons in both feet overstretchin in yoga. So now I’m aprensive in what to do?

    Reply
    • Customer Service

      Hi Jen. I am so sorry to hear about your injury. If your feet have fully healed, I think our walking workouts might be a good place for you to start.
      These low impact workouts get your blood pumping and help you tone up as well! https://www.gethealthyutv.com/videos/walk-and-tone/ <https://www.gethealthyutv.com/videos/walk-and-tone/>
      Our beginners calendar might also interest you. I like the calendars because you can try all the workouts and then stick to the calendar so you stay accountable.
      If you don’t care for a workout, sub it with another workout you like more. Here is the beginners program calendar for your convenience:
      https://www.gethealthyutv.com/videos/walk-and-tone/ <https://www.gethealthyutv.com/videos/walk-and-tone/>
      I hope these ideas help! Also, make sure you have joined our GHU TV Facebook group, it is a great source of support and it’s fun!
      Here is that link for your convenience:
      https://www.facebook.com/groups/315532938781393/ <https://www.facebook.com/groups/315532938781393/> This is where we share workout tips, recipes, and all of our latest workout info!

      Kate Laing
      Team Get Healthy U

      Reply
    • Mary

      Tape! Go to physical therapist and get them to use sports tape. Go on YouTube and watch. Trust me, you will get better!

      Reply
    • FRANCES Ann Hanna

      I am 69 years old and have back issues. I want to get stronger and increase my energy. I need to loose about 15 lbs. Do you have exercises that can help my back

      Reply
      • Customer Service

        Hello Frances,

        HI Frances:
        Great to hear from you. So sorry about your back issues. We have great options that will help you stretch and strengthen you back, Here are a few that I like:
        Helpful Stretches for Low Back Pain Relief
        10 Minute Yoga for Back pain
        Exercises to Strengthen Back Muscles
        If you go to the home page of GHUTV and put “back pain” in the search bar you see these and others. a combination of stretching and strengthening your back will be the best overall.
        See what you think and let me know!
        Kim, GHU Teamm

        Sincerely,
        Julia
        Get Healthy U TV Video Membership

        Reply
      • Customer Service

        Hi Denise. The Gold Live Workouts are every Monday morning at 9:00 a.m. CST. If you miss it you can also watch them later by going to Live Classes when you are logged in. IF you have any questions, please give our customer service team a call at 1-844-278-2050.
        Thanks
        Jean
        Get Healthy U TV Video Membership

        Reply