How to Stream Workouts on Your TV

How to stream to your TV

Do you want to lose weight, feel like a million bucks and save on a gym membership? Join Get Healthy U TV and get unlimited access to our best workout videos in the convenience of your home! Sign up today!

Viewing the workouts on your smartphone, tablet, or laptop is pretty self-explanatory. All you need is a good internet connection. But getting the workouts onto your big screen TV at home requires a little more know-how. Many of you have asked for assistance on how to stream us on your TVs so we’ve put together a few tutorials on how to use the connection options compatible with GHUTV.


Click below for more information on the streaming method of your choice:


Stream using Amazon Fire TV Stream using Apple TV Stream using Google Chromecast Stream using Roku Stream using an HDMI cable

Need a streaming device? Click here: Amazon Fire TV, Apple TV, Google Chromecast, Roku, HDMI Cable.

Discussion
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453 Responses to “How to Stream Workouts on Your TV”
          • Customer Service
            Customer Service

            Hi Doretta. We are excited to announce Roku is currently being implemented. We do plan on having Roku available by the end of January.
            If you have any questions, please contact our customer service team at 1-844-278-2050.
            Thanks
            Jean-Get Healthy U TV Video Membership

        • linda
          linda

          hi, I have a smart tv and can access GHUTV, sign in and select a video. However, when I click on video to watch, it swirls and swirls on black screen. I am not tech savvy, amazed I got this far! Am I missing something? Thank you for your help.

          Reply
          • Customer Service
            Customer Service

            Hey Linda!

            Thanks for reaching out. It sounds like an issue with your internet connection. I would check to make sure that you are connected and contact support for your smart tv manufacturer.

            Thanks!
            Madeline
            Get Healthy U TV Video Membership

          • Customer Service
            Customer Service

            Hi Melanie,

            Yes! You certainly can. Just log into your account via http://www.gethealthyutv.com like normal on your phone. You’ll be able to access your benefits there at any time.

            If you have further questions or need assistance, please let us know at 1-844-278-2050 or chat with us on our website.

            Sincerely,
            Julia
            Get Healthy U TV Video Membership

      • Maria Gresham
        Maria Gresham

        Hello, I have a smart TV and have the internet with comcast. However, I am not able to stream this on my tv. Can someone provide better instructions than what you posted? I would greatly appreciate. Thanks

        Reply
        • Customer Service
          Customer Service

          Hello Maria!

          Thank you for stopping in! What kind of errors are you running into? Please be as descriptive as possible.

          Thank you!

          Jessica
          Get Healthy U TV Video Membership

          Reply
    • Customer Service Techs
      Customer Service Techs

      Thank you for contacting us.
      You may stream our Get Healthy U TV classes through an HDMI Cable, Apple TV, or a Chomecast device. We have included video tutorials on how you may stream our classes through the device of your choosing.
      Viewing Through Your TV:
      You will need a Smart TV that can access the Internet directly.
      Connecting your computer (desktop, laptop) to your TV via HDMI cable if HDMI connector ports are available. We’ve made this instructional video to demonstrate this process.
      Viewing Through Your Apple TV:
      Get Healthy U TV videos can be viewed on your television using Apple TV (2nd, 3rd or 4th generation). You’ll need to set up and enable the AirPlay mirroring function on your Apple TV as well as your iPhone, iPad, and iPod Touch devices connected on the same high-speed Wi-Fi network. We’ve made
      Please watch this instructional video on how to use AirPlay.
      You can also follow this link – http://support.apple.com/kb/ht5209 – for instructions from Apple support on how to setup and enable AirPlay.
      Viewing Through Your Chromecast Device:
      Get Healthy U TV videos can be viewed on your television using the Chromecast device. To do so, please download the “Chromecast” app from the app store to your compatible smartphone or tablet device and follow the directions provided by Chromecast using the following link:
      https://support.google.com/chromecast/answer/6059461?hl=en&ref_topic=2995192
      Chromecast will also allow you to watch Get Healthy U TV video on your television from your computers running the Chrome web browser. Please click on the Chromecast support link below to learn how:
      https://support.google.com/chromecast/answer/2998338?hl=en
      Watch a walk-through of this process with our helpful tutorial.
      If you have any other questions, please contact us at 1-844-278-2050 for further assistance.
      Sincerely,
      Video Membership

      Reply
        • Elena Chavez Clemons
          Elena Chavez Clemons

          In your ad on Facebook, it clearly stated that Get Healthy U TV could be accessed through Roku. Now I see a response from you that it cannot be done. I need a refund.

          Reply
          • Customer Service
            Customer Service

            Hi there Elena!

            We’re currently waiting for Roku to approve our website to their streaming service! We were told it would be by the middle to the end of this month when our website gets added to Roku! Please stay tuned for more updates!

            Thanks!

            Jessica
            Get Healthy U TV Video Membership

    • MARTILLA THOMAS
      MARTILLA THOMAS

      Im able to stream but I can’t hear it what can I do to fix that

      Reply
      • Customer Service
        Customer Service

        Hi Martilla, Here are some sound troubleshooting things you can try.
        Check your sound settings by going to your Control Panel > Hardware and Sound > Sound. Make sure none of the devices, or applications are on mute.
        2. Be sure you do not have the volume on our site muted. The volume can be adjusted on the site using the volume button with in the lower left hand corner of the video.
        4. If possible, try signing on to another device and attempt viewing the video. This will help us determine if the issue is with our website or specific to your device.
        If you are still having trouble with the sound please give our customer service team a call at 1-844-278-2050.
        Thanks
        Jean-Get Healthy U TV Video Membership

        Reply
    • Customer Service
      Customer Service

      *****ROKU UPDATE*****

      Please Note: We’re currently waiting for Roku to approve our website to their streaming service! We were told it would be by the middle to the end of this month when our website gets added to Roku! Please stay tuned for more updates!

      Thanks!

      Jessica
      Get Healthy U TV Video Membership

      Reply
        • Customer Service
          Customer Service

          Hello Molly. We are in the final testing for Roku and hope to have it ready by mid-February. We have many members so excited so stay tuned. I am sorry for any inconvenience. Please, let us know if you have any further questions.
          Thanks
          Jean-Get Healthy U TV Video Membership

          Reply
    • Lori Rosenow
      Lori Rosenow

      I have downloaded the app and loaded the workout but it just keeps spinning. I have shut off the tv, tried switching to another program and nothing stops the spinning. It won’t let me get out in any way. Suggestions?

      Reply
    • Sondra
      Sondra

      I use my laptop and HDMI cable..I haven’t been able to workout, the videos are always so lagged, it’s impossible to workout to them.

      Reply
    • Beverley Buck
      Beverley Buck

      Can I get ghutv on amazon prime in the uk. I am struggling to find it. And if I type this in the search box it doesn’t find it. Thanks

      Reply
    • Mary Ann Brenneman
      Mary Ann Brenneman

      I am streaming through my Firestick. However I’m not getting the entire menu/homepage like when I see it on my phone or computer. Some of the tabs are missing, for instance there is no “calendar “ tab. Is that the way it is through the Firestick?

      Reply
      • Customer Service
        Customer Service

        Hello Mary Ann,

        Yes, the Firestick display will be a little different. You may need to use the Search Bar a bit more to locate specific videos. Calendars are not displayed as a tab option – you’ll want to look for the specific workout.

        Let us know if you have further question via chat on our site, email at editor@gethealthyutv.com or call 1-844-278-2050.

        Sincerely,
        Julia
        Get Healthy U TV Video Membership

        Reply
  1. Sophia
    Sophia

    Hi Chris, I’m considering subscribing to your premium workouts. However, I use a PlayStation 3 to play dvd, bluerays, and stream YouTube, Amazon Prime Video, and Netflix. I also have an iPhone 6 and I use it, thru the YouTube app, as a remote to search and play videos. Are your videos available to stream on YouTube? or maybe another app on the PlayStation?

    Reply
    • Customer Service Techs
      Customer Service Techs

      Thank you for contacting us.
      You may stream our Get Healthy U TV classes through an HDMI Cable, Apple TV, or a Chomecast device. We have included video tutorials on how you may stream our classes through the device of your choosing.
      Viewing Through Your TV:
      You will need a Smart TV that can access the Internet directly.
      Connecting your computer (desktop, laptop) to your TV via HDMI cable if HDMI connector ports are available. We’ve made this instructional video to demonstrate this process.
      Viewing Through Your Apple TV:
      Get Healthy U TV videos can be viewed on your television using Apple TV (2nd, 3rd or 4th generation). You’ll need to set up and enable the AirPlay mirroring function on your Apple TV as well as your iPhone, iPad, and iPod Touch devices connected on the same high-speed Wi-Fi network. We’ve made
      Please watch this instructional video on how to use AirPlay.
      You can also follow this link – http://support.apple.com/kb/ht5209 – for instructions from Apple support on how to setup and enable AirPlay.
      Viewing Through Your Chromecast Device:
      Get Healthy U TV videos can be viewed on your television using the Chromecast device. To do so, please download the “Chromecast” app from the app store to your compatible smartphone or tablet device and follow the directions provided by Chromecast using the following link:
      https://support.google.com/chromecast/answer/6059461?hl=en&ref_topic=2995192
      Chromecast will also allow you to watch Get Healthy U TV video on your television from your computers running the Chrome web browser. Please click on the Chromecast support link below to learn how:
      https://support.google.com/chromecast/answer/2998338?hl=en
      Watch a walk-through of this process with our helpful tutorial.
      If you have any other questions, please contact us at 1-844-278-2050 for further assistance.
      Sincerely,
      Video Membership

      Reply
    • Customer Service Techs
      Customer Service Techs

      Thank you for contacting us.
      You may stream our Get Healthy U TV classes through an HDMI Cable, Apple TV, or a Chomecast device. We have included video tutorials on how you may stream our classes through the device of your choosing.
      Viewing Through Your TV:
      You will need a Smart TV that can access the Internet directly.
      Connecting your computer (desktop, laptop) to your TV via HDMI cable if HDMI connector ports are available. We’ve made this instructional video to demonstrate this process.
      Viewing Through Your Apple TV:
      Get Healthy U TV videos can be viewed on your television using Apple TV (2nd, 3rd or 4th generation). You’ll need to set up and enable the AirPlay mirroring function on your Apple TV as well as your iPhone, iPad, and iPod Touch devices connected on the same high-speed Wi-Fi network. We’ve made
      Please watch this instructional video on how to use AirPlay.
      You can also follow this link – http://support.apple.com/kb/ht5209 – for instructions from Apple support on how to setup and enable AirPlay.
      Viewing Through Your Chromecast Device:
      Get Healthy U TV videos can be viewed on your television using the Chromecast device. To do so, please download the “Chromecast” app from the app store to your compatible smartphone or tablet device and follow the directions provided by Chromecast using the following link:
      https://support.google.com/chromecast/answer/6059461?hl=en&ref_topic=2995192
      Chromecast will also allow you to watch Get Healthy U TV video on your television from your computers running the Chrome web browser. Please click on the Chromecast support link below to learn how:
      https://support.google.com/chromecast/answer/2998338?hl=en
      Watch a walk-through of this process with our helpful tutorial.
      If you have any other questions, please contact us at 1-844-278-2050 for further assistance.
      Sincerely,
      Video Membership

      Reply
    • Carol
      Carol

      Yes, I would also like to stream through Roku. I have Apple products but not an Apple TV. An app for Roku would be nice.

      Reply
      • Kris Terpening
        Kris Terpening

        Hey *customer service tech*- how bout some real information vs cut/copy for every.single.question. this does not answer how to use for roku. I dont have a computer, I don’t have apple products but I do have a roku, so how bout some info on this?

        Reply
        • Customer Service
          Customer Service

          Hi Kris. I have emailed you some information on Roku. Let us know if you have any questions.
          Thanks
          Jean-GHUTV Video Membership

          Reply
          • Barbara
            Barbara

            I have the same question and comment as Kris Terpening. This seems to be a popular question in general. Essentially, I’m going to need to buy something else to stream via Roku…correct? I can’t just stream it like I do Netflix because there is no Roku station set up…correct?

          • Customer Service
            Customer Service

            Hi Barbara. I have sent you an email with instructions on how to stream the videos with Roku.
            Thanks
            Jean-GHUTV Video Membership

          • Stacy
            Stacy

            I too would appreciate some info for Roku please & thank you.

          • Customer Service
            Customer Service

            Hello Stacy,

            I do apologize however at this time we do not support streaming videos to any Roku devices and we are sorry for the inconvenience this may have cause. You can however stream using HDMI, Chromcast, and Apple TV.

            Thanks,

            Becky
            Get Healthy U TV Video Membership

          • Customer Service
            Customer Service

            Hi Peggy. To stream GHUTV videos with your Roku device, you first have to install the Video & TV Cast app on your phone from the Google Play Store or Apple App Store.
            1. First make sure your Roku Box is connected to your television with an HDMI cable. 2. Then, on your Video & TV Cast app, select the video you would like to stream to your television. 3. After selecting the video, click the cast icon (located to the right of the address bar) to display it to your television. 4. Start your video, and click on full screen mode to make the video larger on your TV. Now you’re ready to work out!
            Thanks
            Jean-GHUTV Video Membership

        • Sherry Lane
          Sherry Lane

          She made it clear at the beginning of this chain that roku is not supported. Must be very frustrating to repeat herself for people who haven’t read the directions.

          Reply
    • Customer Service Techs
      Customer Service Techs

      Thank you for contacting us.
      You may stream our Get Healthy U TV classes through an HDMI Cable, Apple TV, or a Chomecast device. We have included video tutorials on how you may stream our classes through the device of your choosing.
      Viewing Through Your TV:
      You will need a Smart TV that can access the Internet directly.
      Connecting your computer (desktop, laptop) to your TV via HDMI cable if HDMI connector ports are available. We’ve made this instructional video to demonstrate this process.
      Viewing Through Your Apple TV:
      Get Healthy U TV videos can be viewed on your television using Apple TV (2nd, 3rd or 4th generation). You’ll need to set up and enable the AirPlay mirroring function on your Apple TV as well as your iPhone, iPad, and iPod Touch devices connected on the same high-speed Wi-Fi network. We’ve made
      Please watch this instructional video on how to use AirPlay.
      You can also follow this link – http://support.apple.com/kb/ht5209 – for instructions from Apple support on how to setup and enable AirPlay.
      Viewing Through Your Chromecast Device:
      Get Healthy U TV videos can be viewed on your television using the Chromecast device. To do so, please download the “Chromecast” app from the app store to your compatible smartphone or tablet device and follow the directions provided by Chromecast using the following link:
      https://support.google.com/chromecast/answer/6059461?hl=en&ref_topic=2995192
      Chromecast will also allow you to watch Get Healthy U TV video on your television from your computers running the Chrome web browser. Please click on the Chromecast support link below to learn how:
      https://support.google.com/chromecast/answer/2998338?hl=en
      Watch a walk-through of this process with our helpful tutorial.
      If you have any other questions, please contact us at 1-844-278-2050 for further assistance.
      Sincerely,
      Video Membership

      Reply
  2. Cynthia
    Cynthia

    Hi! I have the Amazon Fire Stick. Do you have any suggestions on how to stream Get Healthy U by using that or will I need the HDMI set up? I do not have a smart tv at this time.

    Thank you!

    Reply
    • Customer Service Techs
      Customer Service Techs

      It should work just like google chromecast but on supported devices
      You can mirror your display on most phones or tablets that support Miracast. Some of these devices include:
      · Fire phone
      · Fire HDX tablets
      · Fire HD 8 (5th Generation)
      · Fire HD 10 (5th Generation)
      · Devices running Android 4.2 (Jelly Bean) or higher (performance may vary).

      http://techforluddites.com/amazon-fire-tv-what-is-it-and-how-do-you-use-it/ <http://techforluddites.com/amazon-fire-tv-what-is-it-and-how-do-you-use-it/>

      Reply
      • Jen P.
        Jen P.

        I have the same question as Cynthia’s above, but am little tech-challenged so don’t understand the answer that was given. I have the Amazon Fire Stick – in very simple terms, how do I access Get Healthy U on my tv? Have never heard of Miracast and don’t know what is meant by “mirror display on most phones or tablets”
        Thanks in advance for your help!

        Reply
        • Customer Service
          Customer Service

          Hi, Jen. I see on the technical support page the question from Cynthia your are referring to. Please contact customer support at your convenience so we can help you via phone to answer all of your technical support questions about Fire Stick compatibility. Here is that number for your convenience: 1-844-278-2050

          Reply
    • Customer Service Techs
      Customer Service Techs

      Thank you for contacting us.
      You may stream our Get Healthy U TV classes through an HDMI Cable, Apple TV, or a Chomecast device. We have included video tutorials on how you may stream our classes through the device of your choosing.
      Viewing Through Your TV:
      You will need a Smart TV that can access the Internet directly.
      Connecting your computer (desktop, laptop) to your TV via HDMI cable if HDMI connector ports are available. We’ve made this instructional video to demonstrate this process.
      Viewing Through Your Apple TV:
      Get Healthy U TV videos can be viewed on your television using Apple TV (2nd, 3rd or 4th generation). You’ll need to set up and enable the AirPlay mirroring function on your Apple TV as well as your iPhone, iPad, and iPod Touch devices connected on the same high-speed Wi-Fi network. We’ve made
      Please watch this instructional video on how to use AirPlay.
      You can also follow this link – http://support.apple.com/kb/ht5209 – for instructions from Apple support on how to setup and enable AirPlay.
      Viewing Through Your Chromecast Device:
      Get Healthy U TV videos can be viewed on your television using the Chromecast device. To do so, please download the “Chromecast” app from the app store to your compatible smartphone or tablet device and follow the directions provided by Chromecast using the following link:
      https://support.google.com/chromecast/answer/6059461?hl=en&ref_topic=2995192
      Chromecast will also allow you to watch Get Healthy U TV video on your television from your computers running the Chrome web browser. Please click on the Chromecast support link below to learn how:
      https://support.google.com/chromecast/answer/2998338?hl=en
      Watch a walk-through of this process with our helpful tutorial.
      If you have any other questions, please contact us at 1-844-278-2050 for further assistance.

      Reply
  3. KITTY
    KITTY

    SO WITH A SMARTV YOU CANT JUST GO ON THE GETHEALTHLYUTV.COM WEBPAGE AND WATCH FROM THERE?? YOU HAVE TO STREAM THRU YOUR LAPTOP??

    Reply
  4. Jodi
    Jodi

    how do I access the most recent new workouts? I am a member and don’t see them listed.

    Reply
      • Michelle
        Michelle

        This channel does not show up in the Roku channel lineup yet. When will it be available?

        Reply
        • Customer Service
          Customer Service

          Hi, Michelle. We are hoping to offer streaming to Roku soon, but I don’t have a date. Please reach out to TN customer support at 1-844-278-2050. They will have more info on Roku and be able to help you stream in other ways if you would like.

          Reply
  5. Stefanie Shore
    Stefanie Shore

    It takes forever to load even though I do these things I have to go through your website on my tv

    Reply
    • Customer Service
      Customer Service

      Hi, Stefanie. We are sorry to hear you are having trouble accessing the content on our site. We suggest trying a different browser, as it could be a browser issue. We highly recommend using the latest version of Firefox or Safari as your internet browser. Recent versions of Internet Explorer will work, as well. If you continue to experience issues with playing the content, please contact us at 1-844-278-2050; our Customer Service Team would be happy to assist you.

      Reply
  6. Linda
    Linda

    I really want to stream on my Roku smart tv. I don’t see your channel listed on my Roku tv account. I do have HDMI; that’s where I go for my cable stations. I don’t quite understand how this is going to work.

    Reply
  7. Sharon
    Sharon

    Xbox is listed as a device that I can stream my workouts through but there are no directions listed. Can you provide those here please?

    Reply
      • Andrea
        Andrea

        Would be nice to get an answer on this as that is why I joined. I use an old TV in my workout room that does not have hdmi hook up. Hope I didn’t waste my money on this

        Reply
        • Customer Service
          Customer Service

          Hi Andrea. Unfortunately you will need a HDMI hookup in order to view the videos. We are sorry for any misunderstanding. If you have any questions you can contact customer service at 1-844-278-2050.
          Thanks
          Jean-GHUTV Video Membership

          Reply
        • Gaye
          Gaye

          I agree with Andrea. I just joined but I don’t have any Apple products or a laptop. My desktop is not near the tv I use for workouts. It’s a smart tv but how do I access the workouts?

          Reply
          • Customer Service
            Customer Service

            Hi Gaye. I have emailed you instructions on the different ways of streaming the videos. If you have any other questions you can contact our customer service team at 1-844-278-2050.
            Thanks
            Jean-GHUTV Video Membership

  8. Jill
    Jill

    Good morning, I am on hold with the 800 number for quite some time now. Are you taking calls today, Monday Dec 26? I have become a member and am hooked up to the tv, but I cannot seem to get one if chris ‘ s Full workouts. Do I have to purchase these?

    Reply
  9. Julie
    Julie

    I dont have an Apple device, a chrome device. I don’t want to use my laptop. I have a smart tv and want to use that. However I don’t see anything that gives me directions to use this tool

    Reply
  10. Stephanie
    Stephanie

    I do not have Apple Air Play, I do not have Google Chromecast. I simply would like to stream through my smart tv. How do I do that?

    Reply
    • Customer Service
      Customer Service

      Hi, Stephanie. We apologize that you are having difficulty streaming our videos on your smart tv. Unfortunately, your problem exceeds our knowledge and area of expertise. Since your problem is a software and/or hardware issue, we recommend contacting the maker of your software and/or hardware. You can also try searching online, too, as many manufacturers have solutions to common problems listed on their websites. Here is a number that may be able to assist: Google support: 1-877-355-5787, 24 hour service, 365 days. We are sorry for any inconveniences this may cause and we greatly appreciate your business.

      Reply
    • Customer Service
      Customer Service

      Hi, Elizabeth. Your feedback has been forwarded to the proper department. Your comments are important to us and help with the development of our online video streaming community.

      Reply
  11. Cheryl
    Cheryl

    These answers don’t seem to really answer any if the questions below. Please tell us when you will have an app or info for Roku, Amazon prime, etc. thank you in advance!

    Reply
  12. Patricia
    Patricia

    I haven’t seen any mention of Roku. Does that mean I cannot use my Roku to view Get healthy u tv workouts?

    Reply
  13. Alison
    Alison

    I have an android phone and tablet, how could I connect it to my tv or are you on roku?

    Reply
  14. Traci
    Traci

    I already have chromecast and always cast videos on phone to TV. However when video starts playing on phone my chromecast icon does not show up for me to tap and start casting.

    Reply
  15. Cindy Campbell
    Cindy Campbell

    Hi there I have been using the program for about two weeks and this morning all the video I pulled up skipped through in less than a minute. Is there an issue with the site?

    Reply
    • Customer Service
      Customer Service

      Hi, Cindy. We are sorry to hear you are having trouble viewing our videos. In order to view the Premium content, you will need to be logged into your membership account. Our video content is best viewed on a computer manufactured in the past few years with a good broadband internet connection (not dial up). We highly recommend using the latest version of Google Chrome and Windows Edge as your internet browser. Please let us know if you continue to have trouble with accessing the video content and we will perform additional troubleshooting with you by contacting us at 1-844-278-2050.

      Reply
  16. Irene
    Irene

    I don’t have a laptop – just Ipad & IPhone – can I get this thru Roku so its on my TV???

    Reply
    • Customer Service
      Customer Service

      Hi Irene,

      Unfortunately, we do not have that available through Roku yet. However, I have included some other ways that may help below:

      You will need a smart TV that can access the Internet directly. Connecting your computer (desktop, laptop) to your TV via HDMI cable if HDMI connector ports are available. Apple TV and Chromecast devices can also play Get Healthy U TV videos on your television. Get Healthy U TV videos can be viewed on your television using Apple TV (2nd, 3rd or 4th generation). You’ll need to set up and enable the AirPlay mirroring function on your Apple TV as well as your iPhone, iPad, and iPod Touch devices connected on the same high-speed Wi-Fi network. You can follow this link – http://support.apple.com/kb/ht5209 – for instructions from Apple support on how to setup and enable AirPlay. Chromecast will also allow you to watch Get Healthy U TV video on your television from your computers running the Chrome web browser. Please click on the Chromecast support link below to learn how.
      https://support.google.com/chromecast/answer/2998338?hl=en

      Thanks,
      Kate
      GHUTV

      Reply
    • Customer Service
      Customer Service

      Hi, Lisa. Your suggestion has been forwarded to the proper department!

      Reply
  17. Monica Henderson
    Monica Henderson

    Not clear on how to get this on a 4G Samsung Smart TV. I can pull up other websites (e g YouTube)but not yours. What is the trick?

    Reply
  18. Anita
    Anita

    Hi, do you plan on streaming through Roku soon? I really don’t want to buy an additional streaming device to watch on my tv. thanks!

    Reply
    • Customer Service
      Customer Service

      Hi Anita,

      Unfortunately, we do not stream through Roku as of right now. We do have multiple other ways to stream, these options are located on the Frequently Asked question page under ‘How can I view Get Healthy U TV videos on my television?’ You can use your Smart TV with an HDMI cable, Chromecast devices, Firesticks, and AirPlay on Apple TVs. We are looking into other options such as Roku and apps. for the future.

      Sincerely,
      Kate

      GHUTV Video Membership

      Reply
  19. Dawn
    Dawn

    Help! I can no longer cast my GHUTV videos from my Galaxy 6 to the Roku attached to my television. Problem just started today. I’ve checked and everything is set up correctly. Had GHUTV changed something? I’m upset I can’t workout.

    Reply
  20. Michelle
    Michelle

    I’ve lost the Google chromecast icon at the bottom of the video screens. I used to just tap it and the video was on my tv screen. Please advise.

    Reply
  21. debra
    debra

    The problem I have with YOUR site (as oposed to YouTube videos) is that I have to keep logging back into GetHealthyU while trying to set up the airplay, which usually means Ii have to start all over with the Program search and at some point, have to log-in AGAIN! No matter what device I’m on (even if NOT trying to stream Air-Play) the site doesn’t recognize me from one visit to the next. (Yes, I check “Remember me” when logging in).

    Reply
  22. Diane
    Diane

    Thanks for the info. I wish all the videos had a full screen option for easier viewing on the TV.

    Reply
    • Customer Service
      Customer Service

      Hi Alison. I have emailed you information on how to stream GHUTV videos on your Roku Device.
      Thanks
      Jean-GHUTV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Erminia,

      We have sent you an email with some tips on how to stream to your smart TV.

      Thanks,
      Becky GHUTV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Gail. You would visit http://www.gethealthyutv.com and then login with your username and password. Then you will be able to view everything. If you have any questions you can call our customer service team at 1-844-278-2050 for assistance.
      Thanks
      Jean-GHUTV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Liza. You will need a streaming app on your phone and sinc with the firestick. You can Google search for streaming apps. If you have any questions give our customer service team a call at 1-844-278-2050.
      Thanks
      Jean -GHUTV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Susan. I have emailed you some instructions regarding Roku and other options. Hopefully that will answer your questions. Let us know if you need anything else.
      Thanks
      Jean-GHUTV Video Membership

      Reply
    • BZ
      BZ

      Susan, did you get it to work? I want to know if there was a solution before I purchase.

      Reply
  23. Yekaterina
    Yekaterina

    I have iPhone 6s and Vizio smart TV yet I still can’t figure it out on how to stream it on my TV please HELP!!!!!

    Reply
    • Customer Service
      Customer Service

      Hi Yekaterina. I have emailed you some instructions that may be helpful to you. If you have any questions, you can contact our customer service at 1-844-278-2050.
      Thanks
      Jean-GHUTV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Tracie. I have emailed you some instructions that may be helpful to you. If you have any questions you can contact our customer service at 1-844-278-2050.
      Thanks
      Jean-GHUTV Video Membership

      Reply
  24. HAWA
    HAWA

    I cant Stream my Kindle it only gives me 10mint video /or work out I try event my smart TV please fix Iam Considern Canceling I hate to lose Chris thanks

    Reply
    • Customer Service
      Customer Service

      Hi. I have sent you an email with some instructions that should help you. Give our customer service team a call at 1-844-278-2050 if you need assistance and we can help you over the phone.
      Thanks
      Jean
      GHUTV Video Membership

      Reply
  25. Victoria
    Victoria

    Do I need to buy a workout vedio before I can assess any of the workout as a Gold member.

    Reply
    • Customer Service
      Customer Service

      Hi Victoria. As a Gold member you can view all of the videos. You do need to be logged in with your username and password. If you have any questions you can contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-GHUTV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Lisa,

      To stream GHUTV videos with your Roku device, you first have to install the Video & TV Cast app on your phone from the Google Play Store or Apple App Store.
      1. First make sure your Roku Box is connected to your television with an HDMI cable.
      2. Then, on your Video & TV Cast app, select the video you would like to stream to your television.
      3. After selecting the video, click the cast icon (located to the right of the address bar) to display it to your television.
      4. Start your video, and click on full screen mode to make the video larger on your TV.
      Now you’re ready to work out!

      Thanks,
      Becky GHUTV Video Membership

      Reply
  26. Rhonda
    Rhonda

    Hi, I have fire tv. Is it possible to stream with that (from an iPad to tv)? Thanks!

    Reply
    • Customer Service
      Customer Service

      Hi Rhonda. Here is the steps for this:
      1. Install Video & TV Cast app on from the Google Play Store or Apple Play store from the device you are streaming from.
      2. First Make sure your Firestick is connected to your Television.
      3. Turn your TV to the correct imput for your Firestick
      4. Install Video & TV Cast app on your Firestick
      5. Open up the Video & TV Cast app on the Firestick
      6. Then, on the device you are streaming from, on your Video & TV Cast app , select the video you would like to stream to your television.
      7. After selecting the video on your Video & TV Cast app an option will come up at the bottom of the video. Click on Cast NOW.
      Thanks
      Jean-GHUTV

      Reply
    • Customer Service
      Customer Service

      Hi Shar. Here are the instructions for streaming with fire stick.
      1. Install Video & TV Cast app on from the Google Play Store or Apple Play store from the device you are streaming from.
      2. First Make sure your Firestick is connected to your Television.
      3. Turn your TV to the correct imput for your Firestick
      4. Install Video & TV Cast app on your Firestick
      5. Open up the Video & TV Cast app on the Firestick
      6. Then, on the device you are streaming from, on your Video & TV Cast app , select the video you would like to stream to your television.
      7. After selecting the video on your Video & TV Cast app an option will come up at the bottom of the video. Click on Cast NOW.
      Thanks
      Jean-GHUTV Membership

      Reply
    • Customer Service
      Customer Service

      Hi Maritza. Below are instructions on how to use your Roku.
      To stream GHUTV videos with your Roku device, you first have to install the Video & TV Cast app on your phone from the Google Play Store or Apple App Store.
      1. First make sure your Roku Box is connected to your television with an HDMI cable.
      2. Then, on your Video & TV Cast app, select the video you would like to stream to your television.
      3. After selecting the video, click the cast icon (located to the right of the address bar) to display it to your television.
      4. Start your video, and click on full screen mode to make the video larger on your TV. Now you’re ready to work out!
      Thanks
      Jean-GHUTV Video Membership

      Reply
  27. Carla
    Carla

    Was able to cast until two days ago using Samsung cast app with Samsung tablet and Samsung tv.. Now when I pull up a video on my tablet to cast the go arrow is in upper left hand corner instead of the middle when it worked previously and when pressing left upper corner go arrow nothing happens

    Reply
    • Customer Service
      Customer Service

      Hi Judy. Yes you can stream with Roku. Below are the instructions.
      To stream GHUTV videos with your Roku device, you first have to install the Video & TV Cast app on your phone from the Google Play Store or Apple App Store.
      1. First make sure your Roku Box is connected to your television with an HDMI cable.
      2. Then, on your Video & TV Cast app, select the video you would like to stream to your television.
      3. After selecting the video, click the cast icon (located to the right of the address bar) to display it to your television.
      4. Start your video, and click on full screen mode to make the video larger on your TV. Now you’re ready to work out!
      Thanks
      Jean-GHUTV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Bonnie. Below are the instructions for the Fire Stick.
      1. Install Video & TV Cast app on from the Google Play Store or Apple Play store from the device you are streaming from.
      2. First Make sure your Firestick is connected to your Television.
      3. Turn your TV to the correct imput for your Firestick
      4. Install Video & TV Cast app on your Firestick
      5. Open up the Video & TV Cast app on the Firestick
      6. Then, on the device you are streaming from, on your Video & TV Cast app , select the video you would like to stream to your television.
      7. After selecting the video on your Video & TV Cast app an option will come up at the bottom of the video. Click on Cast NOW.
      Thanks
      Jean-GHUTV Video Membership

      Reply
  28. Lisa Rakowski
    Lisa Rakowski

    Can you tell me how to connect with a Roku stick? Also, how do I connect on my Samsung Smart TV. Does the TV have to be a certain year? I think mine is a 2014. Thank you.

    Reply
    • Customer Service
      Customer Service

      Hi Lisa. Below are instructions for the Roku.
      To stream GHUTV videos with your Roku device, you first have to install the Video & TV Cast app on your phone from the Google Play Store or Apple App Store.
      1. First make sure your Roku Box is connected to your television with an HDMI cable.
      2. Then, on your Video & TV Cast app, select the video you would like to stream to your television.
      3. After selecting the video, click the cast icon (located to the right of the address bar) to display it to your television.
      4. Start your video, and click on full screen mode to make the video larger on your TV. Now you’re ready to work out!
      Thanks
      Jean-GHUTV Video Membership

      Reply
  29. Glynda
    Glynda

    I have been using google chrome to cast my get healthy workouts for over a year & since yesterday it will not cast. Other things like Netflix etc will, so wondered what might be wrong. Any ideas?

    Reply
  30. Ashley
    Ashley

    Roku? When I do a Google search I find results for GHUTV and Roku then click the link and no helpful results show. Please advise how to use Roku and GHUTV or is not available? Thx!

    Reply
    • Customer Service
      Customer Service

      Hi Ashley. To stream GHUTV videos with your Roku device, you first have to install the Video & TV Cast app on your phone from the Google Play Store or Apple App Store.
      1. First make sure your Roku Box is connected to your television with an HDMI cable. 2. Then, on your Video & TV Cast app, select the video you would like to stream to your television. 3. After selecting the video, click the cast icon (located to the right of the address bar) to display it to your television. 4. Start your video, and click on full screen mode to make the video larger on your TV. Now you’re ready to work out!
      Thanks
      Jean-GHUTV Video Membership

      Reply
  31. Jill
    Jill

    I had been able to stream through Roku but now it doesn’t work. I tired reinstalling the app but the videos still won’t connect.

    Reply
    • Customer Service
      Customer Service

      Hi Jill. To stream GHUTV videos with your Roku device, you first have to install the Video & TV Cast app on your phone from the Google Play Store or Apple App Store.
      1. First make sure your Roku Box is connected to your television with an HDMI cable. 2. Then, on your Video & TV Cast app, select the video you would like to stream to your television. 3. After selecting the video, click the cast icon (located to the right of the address bar) to display it to your television. 4. Start your video, and click on full screen mode to make the video larger on your TV. Now you’re ready to work out!
      Thanks
      Jean-GHUTV

      Reply
    • Customer Service
      Customer Service

      Hi Ellen. To stream GHUTV videos with your Roku device, you first have to install the Video & TV Cast app on your phone from the Google Play Store or Apple App Store.
      1. First make sure your Roku Box is connected to your television with an HDMI cable. 2. Then, on your Video & TV Cast app, select the video you would like to stream to your television. 3. After selecting the video, click the cast icon (located to the right of the address bar) to display it to your television. 4. Start your video, and click on full screen mode to make the video larger on your TV. Now you’re ready to work out!
      Thanks
      Jean-GHUTV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Susan. Please give our customer service team a call at 1-844-278-2050 and they can assist you with this. The hours are Monday-Friday 8:00-4:30 CST.
      Thanks
      Jean-GHUTV Video Membership

      Reply
  32. Wendy
    Wendy

    you need to say On the advertisement that Roku streaming is not supported before someone orders the service.

    Reply
    • Customer Service
      Customer Service

      Hi Wendy. At this time, our platform unfortunately doesn’t support streaming through Roku. I am sorry for the inconvenience. We are continuing to look for solutions. You are still able to stream through Apple Airplay, Google Chromecast and through HDMI.
      Let us know if you have any questions.
      Thanks
      Jean-GHUTV Video Membership

      Reply
  33. Wendy
    Wendy

    no matter what workout I try to click on It does not play or it makes me believe I have to pay for a higher-rated membership to view it. What is the problem? This is making me feel like the discount price of $3.65 was just a scam Please advise ASAP.

    Reply
    • Customer Service
      Customer Service

      Hi Wendy. You will need to login to your account with your username and password to view the videos. If you are still having trouble viewing the videos please contact our customer service team at 1-844-278-2050 and they would be happy to assist you.
      Thanks
      Jean-GHUTV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Susan. Here are the instructions for the Fire Stick

      1. Install Video & TV Cast app on from the Google Play Store or Apple Play store from the device you are streaming from.
      2. First Make sure your Firestick is connected to your Television.
      3. Turn your TV to the correct imput for your Firestick
      4. Install Video & TV Cast app on your Firestick
      5. Open up the Video & TV Cast app on the Firestick
      6. Then, on the device you are streaming from, on your Video & TV Cast app , select the video you would like to stream to your television.
      7. After selecting the video on your Video & TV Cast app an option will come up at the bottom of the video. Click on Cast NOW.
      Thanks
      Jean-GHUTV Video Membership

      Reply
  34. hdavis
    hdavis

    I have internet on my phone. can I connect my phone to my computer(which does not have internet connection)?

    Reply
    • Customer Service
      Customer Service

      Hello. Unfortunately, your problem exceeds our knowledge and area of expertise. Since your problem is a software and/or hardware issue, we recommend contacting the maker of your software and/or hardware. You can also try searching online, too, as many manufacturers have solutions to common problems listed on their websites. If you have any questions, you can contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-GHUTV Video Membership

      Reply
  35. Todd Benjamin
    Todd Benjamin

    Do you have cycling ? Do you have phone ? Do you have an email? Can you use your service thru cable? Is the only way internet? Can you pay to have this set up?

    Reply
    • Customer Service
      Customer Service

      Hello Pat,

      Yes, you should be able to stream our videos using satellite internet. You will want to use one of these, Apple TV, HDMI Cable, Google Chromecast, or Amazon Fire TV Stick to stream the video to your TV.

      Thanks,

      Becky
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Ekanem,

      I do apologize however at this time we do not support streaming videos to any Roku devices and we are sorry for the inconvenience this may have cause. You can however stream using HDMI, Chromcast, and Apple TV.

      Thanks,

      Becky
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Leslie,

      I do apologize however at this time we do not support streaming videos to any Roku devices and we are sorry for the inconvenience this may have cause. You can however stream using HDMI, Chromcast, and Apple TV.

      Thanks,

      Becky
      Get Healthy U TV Video Membership

      Reply
  36. Carrie
    Carrie

    Are you ever going to develope an app that we can just use instead of streaming? Similar to the Beachbody App. It would be so much easier.

    Reply
  37. JENNIFER
    JENNIFER

    Just bought a Samsung Smart TV Series 4500. I can get to My Account on the Get Healthy U TV website, but when I go to a workout all I see is a black screen and a little blue play button at the top left corner. When I click that button, the video does not play. It is just black. I can play the videos on my laptop with no problem at all. Help…please! Thanks!

    Reply
    • Customer Service
      Customer Service

      Hi Jennifer. I am sorry you are having trouble viewing the videos. I have emailed you a troubleshooting email to assist you. Also, if you can contact our customer service team at 1-844-278-2050 and they can help troubleshoot with you over the phone if you would like.
      Thanks
      Jean-GHUTV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Karla. I see that you contacted us today and your request to cancel has been taken care of. Your membership will remain active until 12/18/2018. If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  38. Richard
    Richard

    Hi I bought a INSIGNIA start TV that is a fire TV edition to stream the videos. I can use the Amazon Silk browser to find your site, but when I go to play a video the screen goes black. Suggestions? Thanks!

    Reply
    • Richard
      Richard

      Hi I tried Firefox this am but still cannot stream videos from the web site (though I can see some content via you tube). Thanks.

      Reply
      • Richard
        Richard

        Hi turns out my wireless has 2 options – when connecting to the 5G option this am everything is working. Thanks

        Reply
    • Customer Service
      Customer Service

      Hi Richard. Confirm that your device is connected to a wireless network. You may also try restarting your device. If you are still having issues, please contact our customer service team at 1-844-278-2050 and we will troubleshoot with you over the phone.
      Thanks
      Jean-GHUTV Video Membership

      Reply
  39. laura
    laura

    I am not able to connect to workouts with my Amazon fire stick from the Silk app. I can (with the help of Amazon cust serv) connect with firefox but honestly takes too much time to navigate to your site. Any suggestions?

    Reply
  40. Donna
    Donna

    Hi. I would like to stream through Roku. I believe that I could do it last year but I cannot this year. Please help if you can. Thanks.

    Reply
  41. Elizabeth Sorrentino
    Elizabeth Sorrentino

    Hi, downloaded silk app on fire stick and trying to find get healthy U TV and it is not coming up. Just purchased today, does it take time to be activated?

    Reply
    • Customer Service
      Customer Service

      Hi Elizabeth. Here are a few things you can try.
      Confirm that your device is connected to a wireless network. Check the status of your wireless connection. If your device is not connected to a wireless network, you cannot access or browse the Internet with the Silk Browser.
      Ensure that parental controls are off. If parental controls are turned on, some apps may be restricted. Swipe down from the top of the screen and tap More, and then tap Parental Controls. If parental controls are On, tap Off and then enter your parental controls password (this is different than your lock screen password or PIN).
      Issue:
      Silk Browser won’t open or crashes.
      Suggestion: clear the cache and cookies.
      Open Silk Browser, then swipe from the left-hand side and select History.
      Tap on the Trash icon.
      Select Cookies and site data, and Cached images and files. Make sure everything else is not selected.
      Tap Clear Data.
      Next, swipe from the left-hand side again, and tap Settings.
      Tap Advanced, then Site Settings.
      Make sure the following are selected:
      Cookies: Allowed
      Location: Blocked
      Camera: Ask first
      Microphone: Ask first
      JavaScript: Allowed
      Pop-ups: Blocked
      Media: Protected Content: Ask First
      Media: Autoplay: Allowed
      If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  42. Tracy
    Tracy

    Does this app work on a smart TV or just apple TVs ..or do I need to connect HDMI to my smart TV.. Thank You

    Reply
  43. DEBRA
    DEBRA

    I have an amazon fire tablet. Can I stream my workouts on the fire tablet?

    Reply
    • Customer Service
      Customer Service

      Hi Debra, Yes you can stream your workouts using your Fire Tablet. If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  44. Sandra Simmons
    Sandra Simmons

    I tried to stream through the HDMI on my smart tv. Typed in GHUTV and couldn’t find it.

    Reply
  45. Lynn Olszewski
    Lynn Olszewski

    I don’t have an Amazon Fire stick but do have an Amazon account. Can I stream through my account?

    Reply
  46. Joan
    Joan

    I have a desktop computer (very old, I need to replace it) and a Toshiba tv with internet service through Cogeco.
    How can I watch your videos on my tv?

    Reply
    • Customer Service
      Customer Service

      Dear Joan,

      Thank you for contacting us.

      Scroll to the bottom of the page under the Customer Service column, you will see “How to Stream to your TV” we have the directions here.

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
  47. Beth Anne
    Beth Anne

    Would love to use my TV but I stream using the Roku. Will this be a streaming option for GHUTV anytime in the near future?

    Reply
    • Customer Service
      Customer Service

      Hi Beth Anne. Currently we do not have Roku as an option. I will forward your feedback on though. Thank you for your comments.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  48. ELIZABETH
    ELIZABETH

    I had canceled my membership because you did not have ROKU. I saw advertisement (which I copy and pasted below) that I could stream on ROKU. I went to add you channel to my ROKU tv and your channel said not yet available. When will it be available?

    ANYTIME,

    ANYWHERE,

    ANY DEVICE.

    Stream on your laptop, tablet, or mobile device. Use Apple TV, Roku, Fire TV, Chromecast or an HDMI cord to cast to your big screen TV.

    Reply
  49. Janet Gable
    Janet Gable

    Just an FYI that there is information on your ads that say we can streak from Roku. You should update that information, as I was disappointed to find it’s actually not an option.

    Reply
  50. Kathleen Witherite
    Kathleen Witherite

    The sign up page stated specifically Roku. Glad I only paid $3 cause I’m not happy about being advised on your ad that you stream on all devices and specifically state Roku only to find out not currently

    Reply
    • Customer Service
      Customer Service

      Hi Kathleen. I do apologize for that. We will have Roku available in 2020. Let us know if you have any questions.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  51. Laurie
    Laurie

    I wish I had known you didn’t stream to Roku before I purchased my membership. That is disappointing because it is how I had planned to view the videos. I would like to know why you don’t stream to Roku.

    Reply
    • Customer Service
      Customer Service

      Hi Carrie!

      Great question!

      You’ll use the Internet Explorer app on the Xbox to stream your membership!

      Sincerely,

      Jessica
      Get Healthy U TV Video Membership

      Reply
  52. Caroline
    Caroline

    I don’t see instructions for this: “Viewing Through Your TV:
    You will need a Smart TV that can access the Internet directly.” How do I use my smart tv to view? I don’t have a computer, just a kindle fire. I was told I could view on my tv. I would not have subscribed if this wasn’t an option.

    Reply
  53. Deanna
    Deanna

    Hello. I have the Apple TV app on my tv. Can I get the workouts through there from my phone?

    Reply
    • Customer Service
      Customer Service

      Hi there Colleen!

      Great timing because we’re getting a Roku channel! We’re awaiting approval from Roku and we’ll get it started as soon as we can! Keep an eye out for more information coming soon!

      Sincerely,

      Jessica
      Get Healthy U TV Video Membership

      Reply
  54. Glenda
    Glenda

    Your site mentions coming to ROKU soon? Do you have any idea as to when that will happen?

    Reply
    • Customer Service
      Customer Service

      Hi there Glenda!

      Yes! We can’t wait!

      The Roku streaming service will be ready at the end of this month (crossing fingers for a much earlier release!). Keep an eye out for more details coming soon!

      Sincerely,

      Jessica
      Get Healthy U TV Video Membership

      Reply
  55. Jodi Smith
    Jodi Smith

    On both my Samsung Smart TV and my smart phone Galaxy 7 Edge the videos would not play. After navigating to the page, clicking the desired video, the video play area remained black and no video played. All of the site loaded but the video area remained black and unresponsive. (almost like in the old days when your “video player” needed installed!)

    The article above states, “Viewing the workouts on your smartphone, tablet, or laptop is pretty self-explanatory.” It really isn’t. LOL I play tons of videos, apps ect on my devices, I am very tech savvy, designed and maintained numerous websites-this is the first I’ve run into with this issue. I solved it myself so I thought I’d post the answer that so many other posters seems to seek but the “tech” response sends them into a loop that doesn’t help AT ALL.

    On both your smart tv and your smart phone once you navigate to the video (a bit difficult on smart tvs as the search field on every page doesn’t work-which with my coding experience would lead me to believe the site designer has overlooked programming responsiveness into the site which is their problem!!)

    Once you find the video on whichever smart device doesn’t work-look up in right hand corner-there are three horizontal lines. Click that and a small drop down will open. Look for a box to check that says “Display As A Desktop Site”. Once you click that your video will be able to play.

    On my Samsung Smart TV I had to do this each time I navigated to a new video-my phone retained the setting.

    I am not sure why the tech support doesn’t want to really help or if they just don’t know. I can tell you steaming from an HDMI cable is so 2010 it’s a joke. I hope the developers REALLY take a look at their site design and invest in making it truly responsive-if so it will be a long term subscription for me. If not-emmm not sure I’d stay around for full price and deal with navigation issues and old school loading problems.

    I can tell you the videos I’ve done so far I’ve liked and enjoyed. I purchased this over Black Friday so the price was very good for the year which I justified spending hours trying to determine how to stream videos on my Galaxy 7 Edge and my Samsung smart TV. As you can tell by this “tech discussion” the site is very vague and really no help at all and for me didn’t have phone support hours available I needed.

    I will continue to use the difficult setup with navigation due to the price. If I had paid full price I’d ask for a refund. I like to think within a year they’ll hire a site designer who can make their site truly responsive, correct their navigation search function (or lack of) on smart devices. If not once my discount period is over I’d probably look for a better/more up to date technology site then this.

    Hope this helps all of you trying to get help being linked back to this article that doesn’t really help the problem.
    Jodi

    Reply
    • Customer Service
      Customer Service

      Hi Danielle,

      At this time we do not support streaming videos to any Roku devices and we are sorry for the inconvenience …

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi there Danielle!

      Our website is soon being added to Roku! We’re waiting for approval from Roku and we’re hoping it’ll be ready for viewing at the end of the month! Keep your eyes open for the announcement soon!

      Sincerely,

      Jessica
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Vicki. I do want to let you know that we should be rolling out Roku by mid to the end of January. If you still would like to cancel at this time, please let us know and we will do that.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  56. Kim Kersey
    Kim Kersey

    your ad showed roku as a streaming option. Where can I find your workout videos on Roku?

    Reply
    • Customer Service
      Customer Service

      Hi Kim. We do plan on having Roku rolled out by mid to the end of January. Let us know if you have any other questions.
      Thanks
      Jean Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Constance. We do plan on having Roku rolled out by mid to the end of January. Let us know if you have any questions.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  57. Kimberly Meitner
    Kimberly Meitner

    One of the reasons I signed up was it said you could get on Roku. After I signed up it says you do not support streaming videos to roku. ????????????

    Reply
    • Customer Service
      Customer Service

      Hi Kimberly. We do plan on having Roku rolled out by mid to the end of January. I am sorry for any inconvenience this may have caused.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  58. Marcie Naas
    Marcie Naas

    The ad on facebook listed Roku, so I enrolled – however I am not finding a Roku channel and do not see it listed here.

    Reply
    • Customer Service
      Customer Service

      Hi Marcie. We do plan on having Roku rolled out by mid to the end of January. Please let us know if you have any questions.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Karen,

      Thank you for contacting us.

      At this time we do not support streaming videos to any Roku devices and we are sorry for the inconvenience this may have cause.

      Here is a link with instructions on how to stream what different methods: https://www.gethealthyutv.com/post/how-to-stream-workouts-on-your-tv/

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
  59. Brenda Cholin
    Brenda Cholin

    I’m disappointed there are no Roku streaming abilities since it was stated in the initial Facebook ad. That was one of the reasons I decided to give it a try.

    Reply
    • Customer Service
      Customer Service

      Hi Brenda. We do plan on having the Roku option rolled out by mid to end of January. I am sorry for any inconvenience. If you have any questions, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  60. Rosie Clark
    Rosie Clark

    In your ad it said we could stream on Roku device, now you tell me I can’t. It’s disingenuous to do something like this.

    Reply
    • Customer Service
      Customer Service

      Hi Rosie. I do apologize. We do plan on rolling out Roku by mid to end of January. I am sorry for any inconvenience this may have caused. If you have any questions, please contact us at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Rekha,

      Thank you for contacting us.

      Roku is be launched in January. Stay tuned.

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
  61. Laura Collins
    Laura Collins

    Could you please email me the instructions of how to stream thru the roku too? Thank you

    Reply
    • Customer Service
      Customer Service

      Hello Laura,

      Thank you for contacting us. Roku is on schedule to be rolled mid to end of January, along with the instructions. Stay tuned for those.

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Alanna,

      Thank you for contacting us. Roku is on schedule to be rolled mid to end of January, along with the instructions. Stay tuned for those.

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Maryann,

      Thank you for contacting us. Great news!!! Roku is coming in January, please stand by for following updates on Roku.

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
  62. Judy Westenberger
    Judy Westenberger

    I just signed up today BECAUSE it said Roku….I don’t have the others!!! Great…thanks SO much 😡

    Reply
    • Customer Service
      Customer Service

      Hello Judy,

      Thank you for contacting us.

      Roku will be launched next month.

      If you need further assistance please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
  63. Tammy Zarichny
    Tammy Zarichny

    Your website before I signed up said that you stream to aRoku but now after I sign up you are saying you don’t stream to Roku?! How do I cancel? I signed up because you said you streamed Roku.

    Reply
    • Customer Service
      Customer Service

      Hi there Tammy!

      Currently our team is working to get streaming from the Roku up and running! As Chris said, we will have it ready to go by mid to the end of January! Keep your eyes on our Facebook page as well as our website for updates when the time gets closer!

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  64. Barbara Johnson
    Barbara Johnson

    *how do I stream… I’m going to the site but there’s no videos or anything for me to stream yet

    Reply
    • Customer Service
      Customer Service

      Hello Christy!

      Currently our team is working to get streaming from the Roku up and running! As Chris said, we will have it ready to go by mid to the end of January! Keep your eyes on our Facebook page as well as our website for updates when the time gets closer!

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hey there Sandra!

      Currently our team is working to get streaming from the Roku up and running! As Chris said, we will have it ready to go by mid to the end of January! Keep your eyes on our Facebook page as well as our website for updates when the time gets closer!

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Tanya,
      Currently our team is working to get streaming from the Roku up and running! As Chris said, we will have it ready to go by mid to the end of January! Keep your eyes on our Facebook page as well as our website for updates when the time gets closer!
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Tiffany,
      Currently our team is working to get streaming from the Roku up and running! As Chris said, we will have it ready to go by mid to the end of January! Keep your eyes on our Facebook page as well as our website for updates when the time gets closer!

      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  65. Michele Berlin
    Michele Berlin

    I saw a prior comment that Roku streaming was supposed to start at the end of 2019. Has that happened or is there a new ETA for that ability?

    Reply
    • Customer Service
      Customer Service

      Hi Michele,
      Currently our team is working to get streaming from the Roku up and running! As Chris said, we will have it ready to go by mid to the end of January! Keep your eyes on our Facebook page as well as our website for updates when the time gets closer!
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello. I am sorry you are having trouble logging in to your membership. I have emailed you instructions on this. If you are still having trouble logging in, please contact our customer service team at 1-844-278-2050.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Beth!

      We’re currently waiting for Roku to approve our website to their streaming service! We were told it would be by the middle to the end of this month when our website gets added to Roku! Please stay tuned for more updates!

      Thanks!

      Jessica
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Corina!

      I’m terribly sorry you’re running into this!

      Would you be able to elaborate on the specific issue you’re running into?

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  66. Nanette
    Nanette

    In the post it says you can stream via Roku, but Roku doesn’t have it. May want to correct that.

    Reply
    • Customer Service
      Customer Service

      Hi Nanette!

      We’re currently waiting for Roku to approve our website to their streaming service! We were told it would be by the middle to the end of this month when our website gets added to Roku! Please stay tuned for more updates!

      Thanks!

      Jessica
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hey Judy!

      We’re currently waiting for Roku to approve our website to their streaming service! We were told it would be by the middle to the end of this month when our website gets added to Roku! Please stay tuned for more updates!

      Thanks!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  67. Helen Present
    Helen Present

    Had to order a $25 port to connect HDMI to my MacBook. $3 bargin to try out get healthy is not such a bargin when they can’t even figure out how to work with Roku. Hopefully it will work tomorrow when the cable comes. Been unable to use this for 3 weeks now.

    Reply
    • Customer Service
      Customer Service

      Hi there Helen!

      We’re currently waiting for Roku to approve our website to their streaming service! We were told it would be by the middle to the end of this month when our website gets added to Roku! Please stay tuned for more updates!

      Thanks!

      Jessica
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Sarah!

      Please Note: We’re currently waiting for Roku to approve our website to their streaming service! We were told it would be by the middle to the end of this month when our website gets added to Roku! Please stay tuned for more updates!

      Thanks!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  68. Customer Service
    Customer Service

    *****ROKU UPDATE*****

    Please Note: We’re currently waiting for Roku to approve our website to their streaming service! We were told it would be by the middle to the end of this month when our website gets added to Roku! Please stay tuned for more updates!

    Thanks!

    Jessica
    Get Healthy U TV Video Membership

    Reply
  69. Vanessa Schoenherr
    Vanessa Schoenherr

    Hello,
    Like another individual, I paid for a subscription following an ad on social media and now find out I can’t add this as a channel on ROKU. If ROKU does not add the channel like you anticipate, will we be refunded?
    Thank you.

    Reply
    • Customer Service
      Customer Service

      Hi Vanessa. We are working hard to get ROKU added ASAP. ROKU will be added in mid-late January or by February at the latest. If we have any issues getting ROKU added, you can contact customer service regarding your subscription cancellation request.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Pamela. Currently our team is working to get streaming from the Roku up and running! As Chris said, we will have it ready to go by mid to the end of January! Keep your eyes on our Facebook page as well as our website for updates when the time gets closer!
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hi Doreen. We are excited to announce Roku is currently being implemented. We do plan on having Roku available by the end of January. I am sorry for any inconvenience. Please, let us know if you have any further questions.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Marcy. We are excited to announce Roku is currently being tested and should be ready by early February! We have many members so excited so stay tuned. I am sorry for any inconvenience. Please, let us know if you have any further questions.
      Thanks
      Jean
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello. We are excited to announce Roku is currently being tested and should be ready by mid February! We have many members so excited so stay tuned. I am sorry for any inconvenience. Please, let us know if you have any further questions.
      Thanks
      Jean
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Karen.

      We are excited to announce Roku is currently being tested and will be ready end of January – early February! We have many members so excited so stay tuned. I am sorry for any inconvenience. Please, let us know if you have any further questions.

      Thanks

      Joan
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Wendy. We are excited to announce Roku is currently being tested and should be ready mid February! We have many members so excited so stay tuned. I am sorry for any inconvenience. Please, let us know if you have any further questions.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  70. Ayren Huslig
    Ayren Huslig

    I can navigate to the videos on our smattered tvs, but none of them will play directly through our tvs. Is there something special that I need to do to make them play? I can use appletv, but prefer direct streaming on the tv because my app tv is old and slow.

    Reply
  71. Deanna Guyot
    Deanna Guyot

    Everytime I try to sign on Amazon fire TV it starts over again after I enter username and password.

    Reply
  72. Lynn
    Lynn

    On Facebook last night (from the UK) I saw a special offer of $3 for a one year subscription to stream the videos. It seemed a really good deal so I’m unsure whether it was really but now I can’t find it. Is this promotion still active?

    Reply
    • Customer Service
      Customer Service

      Hi Lynn. I am happy to hear you are interested in the Premium Membership! Yes, the $3.00 promotional offer is still active. Here is the link. Let us know if you have any questions.
      https://go.gethealthyutv.com/C20337
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  73. JILL
    JILL

    please get Roku soon!! my tv is ancient, the hdmi and usb ports aren’t working right. sony bravia screwed me with their codes.

    Reply
    • Customer Service
      Customer Service

      Hi Jill. We are in the final testing of the Roku. We hope to have Roku ready by mid-February. I am sorry of any inconvenience.
      Thanks!
      Jean
      Get Healthy U TV Video Membership

      Reply
  74. Sarah Post
    Sarah Post

    What is the status of being added to Roku TV?? You have said by the end of Jan 2020 and we are there now.

    Reply
    • Customer Service
      Customer Service

      Hi Sarah. We are in the final stages of testing for Roku. We want to make sure everything is working as it should. We hope to have it ready by mid February. I am sorry for any inconvenience.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello. We are excited to announce Roku is currently being tested and should be ready by mid-February! We have many members so excited so stay tuned. I am sorry for any inconvenience. Please, let us know if you have any further questions.
      Thanks
      Jean
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hey Sharon!

      Thanks for reaching out! Roku is now live! Just search for Get Healthy U TV in the app store.

      Thanks!
      Madeline
      Get Healthy U TV Video Membership

      Reply
  75. Ashley
    Ashley

    Hello, Are you really able to use Roku now with your services? In the past has not been available. Thx!

    Reply
  76. SUELLEN
    SUELLEN

    Get Healthy U Tv is not showing up on Roku channels. I thought it was supposed to be there by now?

    Reply
    • Customer Service
      Customer Service

      Hello Sue Ellen!

      Yes we are now live on Roku!

      Make sure that your Roku is up to date on the latest software. If you search “Get Healthy” we’re the top result!

      If you’re having issues finding our channel, please reach out to Roku’s customer support at: 1 (816) 272-8106

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  77. Carolyn Meharry
    Carolyn Meharry

    I’ve logged into the site on my tv but it won’t actually play the videos.

    Reply
    • Customer Service
      Customer Service

      Hello Carolyn,

      For help playing these videos, please reach out to us at 1-844-278-2050, chat on the website or email editor@gethealthyutv.com. That way we can get more details and assist you in correcting the issues.

      We look forward to hearing from you!

      Sincerely,
      Julia
      Get Healthy U TV Video Membership

      Reply
  78. Shana Kenmey
    Shana Kenmey

    If I have a smart tv why do I need a device to stream workouts on my tv?

    Reply
    • Customer Service
      Customer Service

      Hello Shana!

      You definitely don’t need a streaming service. If you have a smart TV, some do come equipped with a web browser built into the TV already. You’d use that to access the videos. To learn more about this, please consult your TVs user manual or Google search your specific TV and see if it has a web browser on it.

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  79. Petrina
    Petrina

    Can I access the paid videos through your YouTube channel? I can access YouTube on my TV but I don’t subscribe to any other streaming services.

    Reply
    • Customer Service
      Customer Service

      Hello Petrina!

      Currently Chris has a variety of videos on her YouTube channel but not all the videos. To access the paid ones, you do have to view them via a streaming service or if you connect your laptop/smart device to your TV via HDMI cord, you can do that as well! Here are the instructions for the HDMI access: https://www.gethealthyutv.com/post/how-to-connect-with-hdmi/

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  80. CORINNE
    CORINNE

    I have a smart TV, it has Apple TV on it, is the process for streaming the same as if I had the set top box/apple device.

    Reply
    • Customer Service
      Customer Service

      Hello Corinne!

      Yes it is! Great question!

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  81. Cheryl Tufts
    Cheryl Tufts

    I have a chrome cast that will stream your workouts from you tube but when I try to stream
    It from the website it won’t🤷‍♀️

    Reply
    • Customer Service
      Customer Service

      Hello Cheryl!

      Oh no! I’m so sorry. Would you be able to email us at editor@gethealthyutv.com with your error and we’d be more than happy to assist!

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  82. Kjersti Paulson
    Kjersti Paulson

    I have a smart tv Samsung and when I get to the video, pick the one I want and hit play the screen is black. It never comes up.

    Reply
    • Customer Service
      Customer Service

      Hello Kjersti!

      Uh oh! Let’s see what we can do to help!

      Would you be able to send us an email at editor@gethealthyutv.com with your error that you’re running into and we’d be more than happy to look into this for you!

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Gianna!

      Currently Roku does not give us the option to allow for streaming of downloads. You’ll be able to access all the Premium workouts that are on the Roku channel right now.

      Thanks!

      Jessica
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Michelle!

      Yes you can! This page gives you the option to choose which route you’d like to stream your workouts. If you’re streaming directly from the TV, you just need to ensure your TV has a web browser on it. You’ll want to contact the maker of the TV or Google it for more information about that.

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  83. Elizabeth Freele
    Elizabeth Freele

    Is there any trick to streaming with a Samsung TV? It doesnt have Apple/Amazon/Google/Roku options, and HDMI feels really old school for 2020… an app I can install on the TV or something maybe? Thanks in advance!

    Reply
    • Customer Service
      Customer Service

      Hello Elizabeth!

      Great question! We spoke with Samsung regarding their web browser and they have let us know that they are no longer updating it or using Adobe Flash Player (which is used on most websites for video playback) going forward. Unfortunately we do not have an app that we’ve created with Samsung to place on their TVs at this time.

      You could also try screen mirroring from your phone or tablet to your TV, if it is supported.

      Hope this helps!

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
    • Customer Service
      Customer Service

      Hello Agnes!

      Great question! Currently we do not have an application created.

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  84. Leona Hawley
    Leona Hawley

    I got this because I thought I could live stream on my tv. As someone else said it only shows a black screen when trying to play a video. I did chat but no help. It is not my internet provider as it works fine for other things. Also my tv is a new Samsung. Not much help at all from tech.

    Reply
    • Customer Service
      Customer Service

      Hello Leona!

      I’m so sorry you’re running into this issue. Per the official Samsung website, “The web browser on your TV is unfortunately not compatible with Adobe Flash Player, which is required to stream video content.” Samsung is not supporting Adobe any longer. To stream the videos, please check out the other ways you may access your workout videos!

      https://www.gethealthyutv.com/post/how-to-stream-workouts-on-your-tv/

      Thank you!

      -Jessica
      Get Healthy U TV Video Membership

      Reply
  85. Debbie
    Debbie

    I have a fire stick and want to put my workout on the tv… Thanks

    Reply
  86. Stefanie Callaghan
    Stefanie Callaghan

    can you only stream in the US? I’ve added the channel to my ROKU channels but it says error occurred please try again later. cant get to log in yet?

    Reply
    • Customer Service
      Customer Service

      Hello Lazure!

      Thanks for stopping by!

      If you have access to a Chromecast, Roku, or Firestick absolutely! Samsung’s built in web browser isn’t supporting Flash Player any longer, which is used to playback most websites’ videos.

      Let us know if you have any other questions!

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  87. Ranae
    Ranae

    Good Morning, I just purchased a premium & gold membership. I am able to access the workouts online, but when I try to view workouts on my ROKU It says you are not entitled to view this asset. I need some help please. I am so bummed. I am currently waiting to hear back from Customer Service. Thanks

    Reply
  88. Dina Aronson
    Dina Aronson

    I just discovered… if you have a Mac or iPhone or iPad, No need for Apple TV if you want to use Airplay! I’m able to stream from my Mac to my Samsung Smart TV, no extra device required. Who knew?! Just go to system preferences and set up airplay there, and your Smart TV will detect. Boom!

    Reply
  89. Rosa Sandoval
    Rosa Sandoval

    Hi, I just recently discovered Get Healthy U TV and I´m very satisfied with all the workouts. However, I don´t know if it is because I´m in Mexico, but I can´t stream the channel using Roku. Do you know if it is my location? Thanks a lot!

    Reply
    • Customer Service
      Customer Service

      Hello Rosa!

      Thank you for stopping by! Currently, our channel can be found in the United States and in Canada. We’re working to get our channels in other countries so stay tuned!

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  90. Flavia Wachuku
    Flavia Wachuku

    Hi I’m in the Uk and this streaming to tv does not work for my Amazon Fire stick nor can I use the second option logging into Amazon.co.uk. How do I get this to work in the UK?

    Reply
    • Customer Service
      Customer Service

      Hello Alethea!

      Great question! You’ll use your web browser on your Fire tablet and search for our website and login from there!

      If you have any questions, please feel free to email, chat, or call us at 1-844-278-2050.

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  91. Mary Dudley
    Mary Dudley

    Wow, cant get it on my phone, and now i have to buy things to watch it on my smart tv?

    Reply
    • Customer Service
      Customer Service

      Hello Mary,

      You can actually watch membership content on any device with quality internet! That includes your phone. You have the option to stream to your TV if you’d like, but it’s not required.
      If you need help viewing on your device, please contact us via chat on our site, 1-844-278-2050 or email editor@gethealthyutv.com.

      Sincerely,
      Julia
      Get Healthy U TV Video Membership

      Reply
  92. Liliana Martínez
    Liliana Martínez

    Hi! I’m currently a premium member. How I can upgrade to the gold membership? I been trying and keep receiving a message that I can’t have two subscriptions. Would you be able to walk me through? Thank You

    Reply
    • Customer Service
      Customer Service

      Hello Liliana,

      Here is a Gold link so you can upgrade at any time! You will need to choose “Returning Customer” at checkout so you can log in first. You might also want to check the “Cart” to see if you have a duplicate offer listed. You can clear that by clicking the red x next to the item you wish to remove. https://go.gethealthyutv.com/C22486

      If you need help with that, let us know!
      Sincerely,
      Julia
      Get Healthy U TV Video Membership

      Reply
  93. Julie
    Julie

    The only streaming I can get are the gold member videos. A few weeks ago I could stream all videos. When trying to stream I get the “Error Stream not found”? Any suggestions as to why this is happening. I use the Fire TV stick.

    Reply
    • Customer Service
      Customer Service

      Hello Julie!

      We’re sorry for the inconvenience. We’re working with Amazon to get the errors fixed. We appreciate your patience.

      Thank you!

      Jessica
      Get Healthy U TV Video Membership

      Reply
  94. Sharon
    Sharon

    I can get it on my firestick but some of the videos are not streaming. It shows streaming error. I have no problem getting the video on my computer, but I can’t stream a lot of the videos on my firestick. It would be nice to be able to watch from my big screen!

    Reply
    • Customer Service
      Customer Service

      Hi Sharon. I am sorry you are having trouble with streaming some of the videos. Please try completely signing out of your account and logging in again. If you are still having issues, please contact us at 1-844-278-2050 and we would be happy to assist you.
      Thanks
      Jean-Get Healthy U TV Video Membership

      Reply
  95. LISA
    LISA

    I have been streaming on a computer with an HDMI for years, I have recently started using a Roku, many of the workouts I use are not available on the Roku. Am I missing something or are only a select number of videos available on Roku?

    Reply
    • Customer Service
      Customer Service

      Hello Lisa,

      Thank you for contacting us. The issue of Roku/ Firestick not working is known by us and technology/ support but they are working with BrightCove right now to fix the issue.

      Sorry for the inconvenience.

      If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.

      We greatly appreciate your business!

      Sincerely,

      Joan
      Get Healthy U TV Video Membership

      Reply
  96. Julie
    Julie

    I’m a member and I can’t get it to stream. Can someone help? It just stalls at “loading” f o r e v e r.

    Reply
    • Customer Service
      Customer Service

      Hello Julie,

      We’d love to help you work through this issue! Please contact us via chat on our website, email at editor@gethealthyutv.com. or call 1-844-278-2050.

      We look forward to hearing from you!

      Sincerely,
      Julia
      Get Healthy U TV Video Membership

      Reply