Welcome! We’re so glad you’ve come to Get Healthy U TV. Whether you’re new here, or just getting the chance to look around, we’ve compiled some great information on the differences between Get Healthy U and Get Healthy U TV membership levels. Each level has different benefits for you to take advantage of, so to help you make the most of your experience here, let’s delve into the unique features of each level!
GET HEALTHY U
Get Healthy U is our free content site, dedicated to delivering fitness, nutrition, and healthy living advice that’s practical, truthful, and gimmick-free. It also features a comprehensive exercise library which shows you exactly how to do pretty much every exercise ever, step by step! From fit tips to nutritious recipes and articles on weight loss, aging, hormones, and more, we’ve got tons of advice on how to get healthy today.
GET HEALTHY U TV — PREMIUM MEMBERSHIP
Joining Get Healthy U TV at the Premium level is a great way to solidify your fitness goals with a library full of full-length workouts to do at home whenever you want! You can stream any workout at any time on any device, including your laptop, phone, iPad, Smart TV, and more! As a Premium Member, you enjoy unlimited access to these workouts and tons of workout calendars to choose from when you want to follow along on a 28-day plan.
You also get access to our exclusive Facebook group only for Get Healthy U TV members; we motivate each other, share our struggles and successes, and keep each other accountable. It’s a great way to connect with likeminded people who are on the same journey you are! New workouts and workout calendars are being added all the time—from cardio kickboxing to strength training and every yoga, Pilates, and Barre class in between!
To become a Get Healthy U TV Premium Member, click here.
GET HEALTHY U TV — GOLD MEMBERSHIP
As a Gold Member, you not only receive access to our entire library of full-length workouts to stream, but you also get 10 free workouts to download; meaning you can download 10 of these full-length workouts onto your computer for situations where you are without wi-fi (say, on vacation or a business trip). As a Gold Member you also receive access to a new LIVE workout each week, where Chris and other trainers lead you through fun, intense workouts like Pilates, kettlebell training, HIIT, and more! If you miss one of the live workouts, don’t worry! They’re saved to your account and you can watch them any time.
To become a Get Healthy U TV Gold Member, click here.
Hello, I would like to cancel my account.
Hello Destiny. Please chat, email or call Customer Service so we can assist you with your request. Thanks!
Please tell me how much my renewal will be, with and without Gold? And what date do I need to contact you by, if I want to cancel? Thanks.
Hello Kathleen,
Please contact our customer service through phone 1-844-278-2050, chat or email us at editor@gethealthyutv.com, if you have questions about your membership.
Sincerely,
Sarah
Get Healthy U TV
Wondering why everyone is canceling…🤔
Hello, could you please tell me how much it will be to renew my premium membership
Hi Shelly. Thank you for contacting us. The renewal for your premium membership is $69.00. If you have any questions, please chat, email or call our customer service team.
Thanks
Sarah
Get Healthy U TV Video Membership
I don’t remember joining this but a $69 membership fee just dropped onto my checking account and I don’t know how to cancel. Please advise.
Hi Heather. I see that you contacted us today and spoke with a customer service rep and see that this was taken care of for you. Let us know if you have any other questions.
Jean
Get Healthy U TV Video Membership
I can’t cancel this subscription. Please cancel it!
What is the email we use to request cancellation?
Hi Ludmilla!
I do see that we received an email yesterday to cancel your membership. Your membership is cancelled and you have access until 01/18/2022.
Have a great day!
How do I cancel my membership?
Hello Aileen,
Thank you for contacting us.
We accept cancelations by contacting us through email, chat on our site, and calling our customer service team.
If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Lindsay
Get Healthy U TV Video Membership
I would like to cancel my membership. Thank you very much
Hey Daniela,
We sent you an email confirming your cancellation. Remember you can always email or chat on our website with questions or concerns!
Please reach out to us again if you have further questions!
Sincerely,
Danesha
Get Healthy U TV Video Membership
How can I cancel my membership?
Hello Sarah,
Thank you for contacting us.
In regards to your inquiry, you can cancel by phone, email, or chatting on our site. It does look like we received your email cancellation. You will receive an email confirmation.
If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Lindsay
Get Healthy U TV Video Membership
How do I cancel my account? I do not want the auto-renewal.
Hello Janalyn,
Thank you for contacting us. I am sorry to hear that you are cancelling. I have cancelled your membership and you will continue to have access until:      .
Please visit http://www.gethealthyutv.com to login and enjoy your Premium membership until it lapses.
I would love the chance to win you back. To show my thanks for being a valued customer, I would like to offer you a discounted price for next year’s Premium membership at $ 12.00. If you are interested in this promotional discount, please chat, email, or contact Customer Service at 1-844-278-2050.
Sincerely,
Lindsay
Get Healthy U TV Video Membership
I have ordered premium membership twice which is 3 dollars…would like to cancel one of those orders…can you refund
Hello Alekhya,
Thank you for contacting us,
In regards to your inquiry, I have refunded you for $3. Please allow 2-3 business days for that process back to you.
If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Lindsay
Get Healthy U TV Video Membership
Hi! I would like to cancel my membership please. I appreciate the opportunity to work out with you, and am now unable to continue. Thank you.
Hi Cathy. I am sorry to hear that you are cancelling. I have cancelled the automatic renewal of your membership and you will continue to have access until:4/18/2021.
If you wish to reactivate your membership, please chat, email, or contact Customer Service at 1-844-278-2050.  By reactivating your membership, you will receive an email communication 45 days prior to being charged.
Jean
Get Healthy U TV Video Membership
I would like to cancel my membership please.
Hello Mona,
Thank you for contacting us. I am sorry to hear that you are cancelling. I have cancelled your membership and you will continue to have access until:2/28/2021.
If you have any questions, please give our customer service team a call at 1-844-278-2050.
Thanks
Jean
Get Healthy U TV Video Membership
I would like to cancel my membership. I am simply not using it at all.
Hi Susan. I see that you contacted our customer service team and your membership was cancelled. Let us know if you have any questions.
Thanks
Jean
Get Healthy U TV Video Membership
I want to cancel my membership in Premium!! I am billed $7.33 EVERY month and I’m so dumb I can’t find out what I am REALLY getting for that cost, GOLD only costs $13.00 dollars a year!
Hi Idell,
Thank you for contacting us. Please reach out to us by email at editor@gethealthyutv.com or call us at 1-844-278-2050 so we can help further with your account.
We will be glad to help out!
Sincerely,
Codi
Get Healthy TV U Video Membership
Emailed a request to cancel auto renewal and refund 69.00 US to my credit card. This program is not suitable for me and auto renewal was made without my knowledge. I see I have 30 days to cancel it and get refunded. Thank you.
Hi Bev. I do see that we received your email yesterday and your membership was cancelled and a refund was issued. You should have received an email on 1/20/21. If you have any questions, please give our customer service team a call at 1-844-278-2050.
Thanks
Jean
Get Healthy U TV Video Membership
I would like to cancel my premium membership but I can not manage to do also cannot call customer service because I’m living in Japan, it’s difficult to call.
Hi Yumi. Thank you for contacting us. I am sorry to hear that you are cancelling. I have cancelled the automatic renewal of your membership and you will continue to have access until:4/20/2021.
Please visit www.gethealthyutv.com to login and enjoy your membership until it lapses.
If you wish to reactivate your membership, please chat, email, or contact Customer Service at 1-844-278-2050.
Thanks
Jean
Get Healthy U TV Video Membership
Hello I would like to cancel my membership too thanks
Hello Hilda,
Thank you for contacting us.
I have cancelled your account and sent an email confirmation of the request.
If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Lindsay
Get Healthy U TV Video Membership
Would you please advise what the cost is to upgrade my Premium membership to Gold?
Hello Carol,
Thank you for contacting us. https://go.gethealthyutv.com/C25924/
Here is a link to a gold upgrade for just $13:
If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Lindsay
Get Healthy U TV Video Membership
I need to cancel my membership— I’m afraid I didn’t use this site and do not want to continue.
Hello Jessica,
Thank you for contacting us.
Looks like your account was taken care of for the cancellation and refund.
If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Lindsay
Get Healthy U TV Video Membership
I need to cancel my membership. Unfortunately it auto renewed before I could call and cancel. Is it possible for you to issue me a refund and cancel my subscription? Thanks!
Hi Paige. I am sorry to hear that you are cancelling. I have cancelled your membership and refunded you:$74.52. Please allow 2-3 business days for the refund to process.
You will continue to have access until:12/28/2020.
If you have any further questions, please chat, email, or contact Customer Service at 1-844-278-2050.
Thanks
Jean
Get Healthy U TV Video Membership
Hello, I would like to cancel my membership. Please confirm. Thank you
Hi Karen,
Thank you for contacting us. I am sorry to hear that you are cancelling. I have cancelled your membership and you will continue to have access until:1/23/2021.
Please visit http://www.gethealthyutv.com to login and enjoy your Gold membership until it lapses.
If you have any questions please chat, email, or contact Customer Service at 1-844-278-2050. 
Thanks
Jean    
Get Healthy U TV Video Membership
Hi I would like to cancel my membership as I have not used this and have not been able to get to my account information to see how I would do this. Thank you.
Hi Antonietta.
I am sorry to hear that you are cancelling. I have cancelled the automatic renewal of your membership and you will continue to have access until:7/5/2021.
Please visit http://www.gethealthyutv.com to login and enjoy your membership until it lapses.
If you wish to reactivate your membership, please chat, email, or contact Customer Service at 1-844-278-2050.  By reactivating your membership, you will receive an email communication 45 days prior to being charged.
Thanks
Jean – Get Healthy U TV Video Membership
I read somewhere through here that Gold members get 10 free video downloads. Is this still a benefit for Gold members and if so, how do I go about getting the free downloads? BTW…I really do love this program. I just wish I was still in the shape I was 10 years ago so I could do them all!
Hi Rae. Yes you do get the 10 free downloads with your Gold membership! Once you are logged in and on your account dashboard you can click on the Downloads tab. This will bring up your free downloads. You will be able to download these by clicking on the red download box on the far right hand side.
If you have any questions, please give our customer service team a call at 1-844-278-2050.
Thanks
Jean Get Healthy U TV Video Membership
Hello, how do I cancel my membership? Thank you in advance.
Hello Maria. Thank you for contacting us. I am sorry to hear that you are cancelling. I have cancelled the automatic renewal of your membership and you will continue to have access until: 4/20/2021.
If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean Get Healthy U TV Video Membership     
I would like to cancel my membership but it says your phone number is out of service.
Hi Simone. I see that we received an email from you regarding cancelling your membership. Your membership has been cancelled and you will have access until 1/11/2021. If you have any questions please contact our customer service team at 1-844-278-2050.
Thanks
Jean Get Healthy U TV Video Membership
Why do some or the workouts cost to download. I thought as a gold member they were all free?
Hello Natalie! Great question. If you are logged into your membership, just press play! We just give you the option to purchase the video if you’d like to! Thanks!
I am wondering how I can cancel my membership?
How do I cancel my membership???
Hello Michelle,
We’d be happy to help cancel your membership! Please contact us via email, chat on our site, or by calling via phone. You can find all contact information via http://www.gethealthyutv.com “Contact Us” at the bottom of the website.
We look forward to hearing from you!
Sincerely,
Julia
Get Healthy U TV Video Membership
Even as a Fold member, I still have to pay for workout videos other than the short list under Gold benefits?
Hi Elizabeth. I am sorry for the confusion. The price will always show because you can buy the workout video as a download if you wish to view it later on, without an internet connection. The download will be yours to keep forever. However, you do not have to purchase the download. With your current membership you can just stream the video and disregard the price- just click the play arrow on the video and you will not be charged to view it. If you have any questions, please contact us at 1-844-278-2050.
Thanks
Jean
Get Healthy U TV Video Membership
I had to log in this morning to a do a workout and I had forgotten my pw so had to make a new one. I just want to make sure I didnt upgrade my membership as i wanted to stay at the 3.99 rate one. Im usally already logged in so it kind of confused me.Thankyou
Hi Carol. I do want to let you know that by resetting your password, you did not upgrade your membership. You still have a premium membership that you signed up for for $3.17. If you have any other questions, please contact us at 1-844-278-2050.
Thanks
Jean
Get Healthy U TV Video Membership
What time are the Live workouts?
Hi Felice. The Gold Live workouts are every Monday morning at 9:00 a.m. If you have any questions, please contact us at 1-844-278-2050.
Thanks
Jean
Get Healthy U TV Video Membership
I just purchased the premium membership for the $3 rate, and realize I would like Gold instead. I briefly saw that it was super cheap to upgrade, less than $20. But when I went in to upgrade it was going to charge $35. Can you help me upgrade for the special rate? Thank you.
Hi Nicole. I am happy to hear you want to upgrade to the Gold Membership. Here is a promotional link for $13.00. https://go.gethealthyutv.com/c19866 Be sure to click on returning customer when you are on the checkout page. If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean-Get Healthy U TV Video Membership
I would like cancel my membership. I never understood how to use the site. thank you
Hello. I do see that you contacted us via email and your membership has been cancelled. Your membership will remain active until 12/12/2019. If you have any questions, or would like assistance on how to use the site, please give our customer service team a call at 1-844-278-2050 and they will be happy to assist you.
Thanks
Jean-Get Healthy U TV Video Membership
How do i cancel my membership?
Hello. I see that you chatted with us yesterday and your membership has been cancelled. Your membership will remain active until 11/28/2019. If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean-Get Healthy U TV Video Membership
How do I cancel my membership?
Hi Cheri. I am sorry to hear you want to cancel. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the membership until:9/22/2019. If you have any questions. please contact our customer service team at 1-844-278-2050.
Thanks
Jean-Get Healthy U TV Video Membership
Where can I find the free healthy recipes? New to the website thx 🙂
Dear Miurel,
Thank you for contacting us.
Type in the search window recipe and it will pop up for you.
If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Joan
Get Healthy U TV Video Membership
How do I cancel my membership? Thanks
Hi Shawna. I am sorry to hear you want to cancel. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the membership until:9/4/2019. If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean-Get Healthy U TV Video Membership
I would like to cancel my membership please.
Dear Ashley,
Thank you for contacting us.
I have sent you an email about your cancellation along with a promotional offer.
If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Joan
Get Healthy U TV Video Membership
Hi Please cancel my membership. Thanks!!
Dear Marilyn,
Thank you for contacting us. Unfortunately, at this time I am unable to locate your membership information. Please forward your full name, email address, zip code, and which video membership you are referring to as they appear on your account and I would be happy to process your request.
If you have any other concerns, please contact us at 1-844-278-2050, or chat with us on our site.
Sincerely,
Joan
Get Healthy U TV Video Membership
Hello how do I cancel my membership?
Hi Amy. I see that you chatted with us today and this was taken care of for you. If you have any other questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean-Get Healthy U TV Video Membership
Please cancel my membership effective immediately….thank you
Hello. Thank you for contacting us. We are sorry to hear you want to cancel your membership. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until:3/25/2019. If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean-GHUTV Video Membership
Hi Please cancel my membership renewal for march 10th
, thank you and please acknowledge Gerry Olson
I just saw a subscription renewal charge show up on my credit card. I did not realize this was going to happen. I do not wish to renew at this time, Please cancel my membership and refund the $59 charge. Thank you!
Dear Karen,
Thank you for contacting us. In response to your request, we have cancelled your Annual Premium Membership. Your refund amount due is:$59.00. Please allow 2-3 business days for the refund to process.
If you have any further questions, please contact Customer Service at 1-844-278-2050 at your earliest convenience, or chat with us on our site.
We greatly appreciate your business!
Sincerely,
Becky
Get Healthy U TV Video Membership
I have a gold membership and am a bit confused. There were some videos listed as premium that had a price attached to them. If I do these videos will I be charged? I thought all workout videos that are on your site were free for gold members. Am I incorrect?
Hello Lisa,
Make sure you are logged into your account. Once you are logged in you have unlimited access to stream all our Premium and Gold videos with your membership. It sounds like you pay be referring to the cost to download the video and keep it forever. All you need to do to stream the video is press the play button in the middle of the video you are wanting to watch. Please feel free to reach out to us at 1-844-278-2050 with any questions.
Thanks,
Becky
Get Healthy U TV Video Membership
I would like to cancel my membership.
Thank you!
Hi Emily. In response to your request, we have cancelled the auto renewal of your Annual Premium Membership. Your membership will remain active until:11/6/2019. If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean-GHUTV Video Membership
I would like to cancel my membership. I believe it renews in January. How do I make this happen?
Thanks
Hi Karen. In response to your request, we have cancelled your Annual Gold Membership. You will continue to have access to the site until:1/1/2019. If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean-GHUTV Video Membership
Hello, My name is Diana Walls. I would like to cancel my membership. Please respond back to me that you have indeed canceled my membership. My email is dianamariewalls@yahoo.com or dianamariewalls57@gmail.com.
Thank you in advance. I haven’t been using the membership. PLEASE CANCEL.
Hello Diana,
I am showing that your membership has been cancelled per an email request. You will continue to have access until 8/5/2019.
Thanks,
Becky
Get Healthy U TV Video Membership
I would like to cancel my membership please.
With thanks
Julie
I was automatically renewed on October 2nd and didn’t realize it. I was not planning on renewing my membership. How can I cancel and get a refund?
Hello. I would like to cancel my account please. Thank you.
Dear Carol,
Thank you for contacting us. In response to your request, we have cancelled the auto renewal of your Annual Premium Membership. Your membership will remain active until:9/26/2019.
We did want to make you aware that we do send you an email reminder 45 days prior to your renewal date, and by opting out of the automatic renewal you will no longer receive this email notification.
If you decide to reactivate your Annual Premium Membership, please contact Customer Service at 1-844-278-2050, or chat with us on our site.
We greatly appreciate your business.
Sincerely,
Get Healthy U TV Video Membership
Can you please cancel my membership thanks
I would like to cancel my membership please thanks
Hi Shalana. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the membership until:8/14/2020. If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean-Get Healthy U TV Video Membership
How can I cancel my membership. Unfortunately I have not been using this for several months. Thank you.
Hi Suzanne. We are sorry to hear you want to cancel. In response to your request, we have cancelled your Monthly Premium Membership. You will continue to have access to the site until:9/14/2018. If you have any questions, please give our customer service team a call at 1-844-278-2050.
Thanks
Jean-GHUTV Video Membership
I signed up recently since my gym membership will be ending soon. Are there challenges that I can sign up for to hold me accountable? Do you have meal plans available?
Hi Cara. There are lots of challenges! Once you are logged in Click on calendars on the top toolbar and this will bring up the list. Also here is a link to a Beginners Guide to Meal Prep. https://www.gethealthyutv.com/post/meal-prep-guide-for-beginners/ If you have any questions give our customer service team a call at 1-844-278-2050.
Thanks
Jean-GHUTV Video Membership
I would like to cancel my membership. I have enjoyed the service, but trying a new one 2021
Hi Gina. Thank you for contacting us. I am sorry to hear that you are cancelling. I have cancelled your membership and refunded you: $69.00. Please allow 2-3 business days for the refund to process.
You will continue to have access until:12/8/2020.
If you have any questions, please contact our customer service team at 1-844-278-2050.
Thanks
Jean Get Healthy U TV Video Membership
I would like to cancel my membership
Hello Joanna,
We sent you an email confirming your cancellation. Remember you can always email or chat on our website with questions or concerns!
Please reach out to us again if you have further questions!
Sincerely,
Danesha
Get Healthy U TV Video Membership
I would like to switch from the gold level back to the premium level, how would I do that?
Hi Jen. Please give our customer service team a call at 1-844-278-2050 and they will be happy to assist you with this.
Thanks
Jean-GHUTV Video Membership
How do I cancel my membership
Hello Brenda,
Thank you for contacting us. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until:9/14/18.
If you have any further questions, please contact Customer Service at 1-844-278-2050 at your earliest convenience, or chat with us on our site.
We greatly appreciate your business!
Thanks,
Becky
Get Healthy U TV Video Membership
Can I switch from gold to premium? My annual membership is coming up this month?
Hi Linda,
Currently I show that you are a Premium member and that you are due to renew at the end of the month. If you would like to upgrade to GOLD at any time, you are more than welcome to do so!
Please let us know if you have any further questions and we greatly appreciate your business!
Sincerely,
Kate
GHUTV Video Membership
I would like to cancel my membership and get refunded. I tried calling customer service but was on hold for over 15 minutes and still didn’t reach anyone.
Hello Maranda,
We sent you an email confirming your cancellation. Remember you can always email or chat on our website with questions or concerns!
Please reach out to us again if you have further questions!
Sincerely,
Julia
Get Healthy U TV Video Membership
There is a charge from get healthy U TV on our credit card and neither my husband nor I know how or why it got there. Please help! Michelle
Hello Michelle,
We sent you an email. Remember you can always email or chat on our website with questions or concerns!
Please reach out to us again if you have further questions!
Sincerely,
Sarah
Get Healthy U TV
Cancel my membership now!!!!
Hi Terri. I am sorry to hear you want to cancel. I have sent you an email with the information regarding your cancellation.
Thanks
Sarah
Get Healthy U TV Video Membership